Temporary Homecare Advisor - KZN

Air Liquide; KwaZulu-Natal; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Air Liquide is seeking a dedicated Homecare Advisor to support veterans by delivering essential medical products to patients' homes, ensuring comfort with equipment, and providing education on home oxygen therapies.

The role requires coordinating with patients, scheduling visits, managing stock, and offering training on CPAP and insulin pump therapy as prescribed, with on-call availability 24/7, including weekends and public holidays.

Qualifications

• Registered Nurse with Diploma or Degree.
• Matric (Senior Certificate) required.
• 2 years in Respiratory Care.
• 3 years driving experience.
• Knowledge of VA Safety procedures.

Responsibilities

• Deliver VA medical products to patients' homes.
• Provide training on CPAP and related equipment.
• Educate patients on safe operation of home oxygen therapies.
• Schedule and conduct routine patient visits and monthly disposables.
• Maintain stock counts and monitor expenses.
• Be on-call 24/7 including weekends and public holidays.

Skills

Patient care

Autonomy

Consultative process

Diagnostic process

Relationship management

Money management

Education

Registered Nurse Degree/Diploma

Matric (Senior Certificate)

Job description

How will you CONTRIBUTE and GROW?We are seeking a dedicated and compassionate Homecare Advisor to join our team. In this role, you will be the vital link between our company and the veterans we serve. You will be responsible for delivering essential Veterans Affairs (VA) medical products directly to patients' homes, ensuring they are comfortable with their equipment, and providing critical education on the safe operation of home oxygen therapies.Handle all administrative tasks and processes in relation to patients and monthly follow up. Specifically, looking after the existing customer base and also taking care of the acquisition of new customers. Titration downloads of patients and set appointment with patients for routines, home sleep studies, Cpap and confirm deliveryTimeous delivery & connection of equipment to home patients. In addition, you are available to advise our customers on all aspects of our products and conduct training courses (performing a demo of the diagnostic tool / equipment).Ensure routine visits are done timeously and completed in a month and manage patient list and the PDA’s according to the demarcated and conduct patient visit as per procedure according to the work instruction. Implement the Therapy Initiation Program and Therapy Optimisation ProgramBe available on call 24 hours / availability over weekends / Public Holidays and telephonic assistance of patients. Ensure accurate stock count & control of equipment and disposables whilst monitoring of expenses. Ensure maintenance and usage of the company pool carImplement and adhere to Safety and Quality related topics, policies and procedures. Implement Cpap Therapy as per sleep study/ Doctors prescription and demonstration of Cpap Machine and Mask. New Patients - Delivery of Insulin Pumps and Disposable and ensure patient education on Insulin Pump Therapy and assist with pump set up and demo. Monthly Disposable Deliveries. Compile monthly state information using the state template.___________________Are you a MATCH?Educational requirementsRegistered Nurse Degree/DiplomaMatric (Senior Certificate)Experience2 years experience in the Respiratory Care3 years driving experienceKnowledge and Know-how specific to the jobOperate autonomouslyKnowledge of patient careKnowledge of a consultative and diagnostic processRelationship and money managementKnowledge of VA Safety proceduresOur Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.