Temp Medical Receptionist (Specialist Doctor) - Sandton, Johannesburg

iMedrecruit; Sandton; On-site; ZAR 50,000 - 200,000; Part time

Job summary

A healthcare recruitment company is seeking an experienced Temp Medical Receptionist for a 2-4 week assignment in Sandton. The role involves managing patient appointments, handling communications, and supporting the doctor’s administrative tasks. Candidates should have at least 2 years' experience in a similar role and be computer literate. The position requires strong interpersonal skills and the ability to multitask in a busy environment.

Qualifications

• At least 2 years' experience in a similar medical receptionist position is essential.
• Experience with medical billing (in-rooms) is advantageous.
• Basic understanding of ICD10 codes is advantageous.

Responsibilities

• Answering all calls in a professional and courteous manner.
• Managing the diary booking patient appointments.
• Welcoming patients arriving in a friendly and professional manner.
• Assisting with contacting external healthcare providers for patients.
• Preparing all files for the following day's appointments.

Skills

Strong interpersonal skills

Professional communication skills

Attention to detail

Ability to work under pressure

Ability to multitask

Education

Matric

Tools

Medical software (VeriClaim)

Computer literacy

Job description

Temp Medical Receptionist (Specialist Doctor) - Sandton, Johannesburg

Our client, a Specialist Doctor based in the Sandton, is seeking to recruit an experienced medical receptionist for a temporary vacancy of 2-4 weeks in August.

Duties and Responsibilities:

• Answering of all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Assist with phone, email or SMS to patients with feedback from doctor regarding messages left.
• Managing the diary booking patient appointments, communicate billing policy to all new patients.
• Preparing all files for following days appointments.
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Check that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accurately on system for new patients.
• Assist with contacting external healthcare providers to obtain notes and referral letters if needed for a patients visit.
• Assist with obtaining patient results and related correspondence (lab results, radiology etc).
• Assist with doctors reports, thank you letters (where necessary).
• Manage hospital admissions and authorisations thereof.
• Accept money (cash or card) and receipting thereof.
• Allocate patient payments.
• Submit billing instructions to billing person
• Liaise with contractors such as billing person, hospital technical department, IT specialists, Suppliers etc.
• Maintain all supplier contracts and agreements.
• Assist the doctor with all office admin related tasks.
• Assist with Social Media updates.
• Submit documents to accountant for tax and VAT purposes

Qualification and Requirements:

• Matric
• At least 2 years' experience in a similar medical receptionist position is essential.
• Experience with medical billing (in-rooms) will be advantageous
• Basic understanding of ICD10 codes will be advantageous
• Computer literate
• Experience with medical software (VeriClaim) will be advantageous

Skills and attributes:

• Strong interpersonal skills
• Mature and drama-averse
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Strong organizational skills
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 to 16h30

Start Date:

August 2025 (2-4 weeks contract)

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.