Teleseller

Astral Foods Ltd; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A food production company based in Cape Town is seeking a Teleseller to join their Sales and Marketing team. The successful candidate will establish strong relationships with retail and wholesale customers and respond to sales inquiries. The role requires attention to detail, computer literacy, and excellent communication skills. Experience in FMCG or poultry is advantageous. This position may require overtime and good customer service skills.

Qualifications

• Must be computer literate with excellent skills in MS Office.
• Fluent in English and an additional official language.
• The ideal candidate must be detail-oriented and deadline driven.

Responsibilities

• Establishing strong relationships with Retail and Wholesale customers.
• Professionally responding to all inbound sales inquiries.
• Maintaining excellent after sales service.

Skills

Sales experience in FMCG or Poultry environment

Computer literacy

Fluent in English

Attention to detail

Good communication skills

Ability to work under pressure

Teamwork

Education

Grade 12 or equivalent qualification

Tools

MS Office (MS Word, MS Excel, MS Outlook, MS PowerPoint)

Job description

Overview

County Fair has an opportunity for a Teleseller to join their Sales and Marketing team based in Epping. The purpose of the position is to establish strong relationships with retail and wholesale customers to promote and grow the brand of product sales and respond to all inbound sales inquiries.

Qualifications

• Grade 12 or equivalent qualification

Experience

• Sales experience in a FMCG or Poultry environment advantageous

The Successful Candidate Must Meet The Following Requirements

• Must be computer literate with excellent skills in MS Office (MS Word, MS Excel, MS Outlook and MS PowerPoint)
• Fluent in English and an additional official language
• Ability to multi-task and have great attention to detail
• Ability to work in a highly pressurized environment
• Punctuality and the ability to work overtime, weekends and public holidays when required
• Good communication and problem solving skills
• Ability to work within a team environment with excellent interpersonal skills
• The ideal candidate must be focused, detail orientated and deadline driven
• Honesty and integrity a high requirement

Responsibilities

• Establishing strong relationships with Retail and Wholesale customers
• Professionally respond to all inbound sales inquiries
• Sales administration duties
• Promoting and growing our brands
• Interacting with our existing and new clients
• Ensuring that our full range of products are displayed on shelf
• Maintaining a specified customer base and ensuring excellent after sales service
• Ordering of stock to ensure correct product mix at store level
• Maintaining good customer service working relationship
• Ensuring maximum service levels into stores
• Servicing our internal and external customers effectively
• Executing customer orders into the County Fair master LN system from the EDI system
• Accountable to drive daily targets set out by the business, either to meet or exceed targets