Telesales Manager

Ktob; Johannesburg; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A fast-growing telecom and BPO organization is seeking a Head of Telesales to lead their remote team. This role involves developing strategies, optimizing performance, and mentoring team members to achieve high sales targets. The ideal candidate will possess strong leadership, communication, and analytical skills. Competitive salary offered.

Benefits

R18,000 per month salary

Work remotely from anywhere

Growth opportunities

Collaborative team environment

Qualifications

• 3+ years in telesales leadership, preferably in telecom.
• Proven success in remote team management.
• Strong analytical and communication skills.

Responsibilities

• Lead, mentor, and manage a remote telesales team.
• Monitor team performance for continuous improvement.
• Provide training and refine sales processes.

Skills

Team leadership

Communication

Data analysis

Problem solving

Goal orientation

Job description

About Us

We are a fast-growing organization in the telecom and BPO industry, driven by innovation, teamwork, and performance.

With campaigns targeting high-impact results, we're on the lookout for a dedicated and experienced Head of Telesales to lead our remote team to new heights.

Role Overview

As the Head of Telesales, you will be responsible for leading, managing, and optimising a high-performing telesales team.

Your role will involve developing strategies to meet targets, overseeing daily operations, and driving a culture of success and accountability within the team.

Key Responsibilities

1. Team leadership: Lead, mentor, and manage a remote telesales team to achieve and exceed sales targets.
2. Performance optimization: Monitor and analyze team performance, ensuring continuous improvement through data-driven decisions.
3. Training and development: Provide coaching to agents, identify skill gaps, and implement ongoing training initiatives.
4. Process refinement: Work closely with leadership to refine sales processes, scripts, and overall team structure to maximize productivity.
5. Campaign management: Ensure consistent performance across all campaigns by aligning team efforts with organizational goals.
6. Reporting: Prepare and present performance reports, identifying successes and opportunities for improvement.

What We're Looking For

• Experience: 3+ years in telesales leadership, preferably within telecom or similar industries.
• Leadership ability: Proven success in leading and managing teams in a remote setting.
• Strong communication skills: Ability to communicate effectively with team members and stakeholders.
• Data-driven mindset: Proficient in analysing performance data and identifying actionable improvements.
• Problem solver: Capable of addressing challenges and implementing solutions effectively.
• Goal-oriented: Focused on achieving team targets and meeting deadlines.

What We Offer

• R18,000 per month salary
• Work remotely from anywhere
• Growth opportunities within an expanding organization
• A supportive, collaborative team environment