Telesales Agent

Unlimited Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team as Call Center Agents. This role involves engaging with customers, offering products, and driving sales through effective communication. You will be responsible for meeting sales targets while providing excellent customer service. This position offers an opportunity for personal and professional growth through training and development sessions. If you are detail-oriented and goal-driven, this role could be the perfect fit for you, allowing you to thrive in a dynamic work environment.

Qualifications

• Experience in sales or customer service is preferred.
• Ability to handle objections and follow scripts effectively.

Responsibilities

• Contacting customers to offer products and conducting sales over the phone.
• Achieving sales targets and participating in training sessions.

Skills

Sales Skills

Customer Service

Communication Skills

Detail Orientation

Education

High School Diploma

Job description

As a Call Center Agent, Your Responsibilities Will Include

• Contacting both existing and new customers to offer our products and conducting end-to-end sales over the phone.
• Handling customer objections by highlighting the features and benefits of our products.
• Following the provided script as necessary and accurately recording customer details.
• Achieving sales targets and meeting all KPI objectives for the respective campaigns.
• Participating in training and development sessions to enhance skills and adapt to the work environment.
• Receiving and acting on feedback to continuously improve performance.
• Maintaining punctuality, working Monday to Friday from 8:00 AM to 5:00 PM, and participating in extended hours on Wednesdays from 8:00 AM to 7:00 PM.

We are looking for detail-oriented, goal-oriented, and target-driven individuals to apply.