Telesales

Puratos; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading bakery products company is seeking a Telesales representative in East London to maintain customer relationships and drive sales. The ideal candidate should have a National Diploma in Sales or Food Science, with 3-5 years of experience in the bakery sector. Strong presentation and negotiation skills are essential for success in this role, alongside proficiency in relevant software applications.

Qualifications

• Matric (Grade 12) is required.
• 3-5 years of experience in Sales and Bakery sector; B2B experience is preferable.
• Fluent in English is required.
• Proficiency in computer applications.

Responsibilities

• Maintain and develop customer relationships.
• Prepare and manage quotations for customers.
• Coordinate with departments for order processing.

Skills

Customer relationship management

Product knowledge in bakery and chocolate

Sales skills

Negotiation skills

Interpersonal skills

Team player

Education

National Diploma in Sales / Marketing or Food Science

Tools

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Job Title: Telesales

Job Location: Eastern Cape, East London

Deadline: August 11, 2025

KEY ACCOUNTABILITIES

1. Maintain & develop customer relationships.
2. Have product knowledge of bakery, patisserie, and chocolate industry.
3. Follow a daily customer calling cycle to obtain, capture, process, and follow-up on orders.
4. Prepare and manage quotations and follow-up accordingly.
5. Keep customer data and contract pricing updated.
6. Assist customers with queries.
7. Coordinate with other departments for order processing, information handling, and customer requests.
8. Perform other tasks assigned by the Manager.

PROFILE

1. Matric (Grade 12) and a National Diploma in Sales / Marketing or Food Science.
2. Experience: 3-5 years in Sales and Bakery sector; B2B experience is preferable; Food sector (FMCG Market) is advantageous.
3. Languages: English is required.
4. Computer literacy: Proficiency in Outlook, PowerPoint, Excel, Word.
5. Other skills: Business and result-driven, presentation skills, strong interpersonal skills (ability to establish contacts easily), sales and negotiation skills, team player.
6. Experience in Sales / Retail / Business Development roles.