Telephone Sales Team Leader

Believe Resourcing; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company is seeking a Telephone Sales Team Leader in Cape Town. This role involves managing a telesales team to meet home-buying needs through outbound calling. Join an innovative company with a strong focus on digital transformation in the property industry, offering a competitive salary and commission potential.

Benefits

Commission-earning potential

Qualifications

• Minimum of 3 years’ experience as a telesales team leader.
• Proven sales track record with target achievement.

Responsibilities

• Lead, motivate, and manage a team of telesales agents.
• Ensure individual and team sales targets are met.
• Provide coaching and development to improve sales techniques.

Skills

Communication

Sales

Team Management

Job description

Telephone Sales Team LeaderLocation: Cape Town (On-site)Salary: R18,000 per month + commissionEmployment Type: Full-Time, PermanentIndustry: Real Estate / Financial Services

About the Client

Our client is an award-winning scale-up that has transformed the property industry with the world’s first fully digital end-to-end homebuying platform. Recognised for their innovation and impact in the UK property market, they continue to grow rapidly with a dynamic and collaborative team at the core of their success.

About the Role

Due to ongoing business growth, our client is expanding their B2C Telesales Team. This role involves managing a team that directly engages with consumers to meet their home-buying needs through outbound calling and appointment setting.

Why Join Them

• Be part of the world’s first digital homebuying platform

• Work with an award-winning company recognised for digital innovation and excellence

• Join a fast-growing team in an on-site role with commission-earning potential

Key Responsibilities

• Lead, motivate, and manage a team of telesales agents

• Provide coaching and development to improve team members' sales techniques

• Ensure individual and team sales targets are met

• Book qualified appointments for specialist mortgage brokers

• Handle team performance tracking and reporting

• Monitor and record client information accurately

• Address client queries and deliver excellent customer service

Requirements

• Minimum of 3 years’ experience as a telesales team leader

• Strong communication and interpersonal skills

• Proven sales track record with target achievement

• Ability to coach, mentor, and develop team members

• Driven and competitive mindset

• Comfortable working in a fast-paced, change-driven environment

• Experience in the residential property or financial services industry is beneficial, but not essential