Techxpert

Pepkor Lifestyle; Pietermaritzburg; On-site; ZAR 150 000 - 350 000; Full time

Job summary

An established industry player is seeking an experienced Technician to enhance technical systems and boost productivity. This role involves leveraging your extensive knowledge of maintenance systems and technical processes to improve efficiency. You will be responsible for troubleshooting IT hardware and software, ensuring customer satisfaction, and contributing to a dynamic team. If you are driven, detail-oriented, and possess strong interpersonal skills, this is a fantastic opportunity to advance your career in a supportive environment. Join a company that values integrity and personal development, and make a significant impact in your role.

Qualifications

• Matric and COMPTIA A Certified are essential for this position.
• Strong technical knowledge of IT hardware and software installations is required.

Responsibilities

• Assist in improving productivity and efficiency of technical systems.
• Perform maintenance and troubleshooting of IT hardware and software.

Skills

Selling skills

Interpersonal skills

Verbal and written communication

Trouble shooting

Stress Management

Conflict Management

Technical knowledge of IT hardware

Networking systems knowledge

Attention to detail

Customer centricity

Education

Matric

COMPTIA A Certified

Tools

MS Office

Job description

Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.

Minimum Requirements

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and JD Group policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

Application Process

• Submit a comprehensive application package including:
• Detailed Curriculum Vitae (CV)
• Applications are accepted until 26 July 2024.
• Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.

Ready to embark on a rewarding career journey? Join JD Group and make a difference!