Technology Strategy & Transformation - Manager

Full-time Service Line: Consulting

Company Description: Deloitte is the largest private professional services network in the world.

Every day, approximately professionals in more than countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.

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About the Division

Innovation, transformation and leadership occur in many ways.

At Deloitte, our ability to help solve clients' most complex issues is distinct.

We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our global network of Strategy & Operations professionals draws on the strength of Deloitte's full suite of professional services and industry experience to focus solutions on the real issues affecting businesses today.

Click here to read more about Deloitte Consulting.

Job Description

PURPOSE: Supports the business leadership in the sales and delivery of Consulting & Advisory service offerings.

Builds high performing teams to deliver on client engagements.

Work closely with organisations on how to best leverage technology to drive growth, market differentiation and achieve their business goals by analyzing their current technology strategy, operating model, and landscape, identifying strategic opportunities, and developing comprehensive technology plans that align with their overall business strategy to help leaders resolve their most critical decisions, driving value and achieving transformational success.

RESPONSIBILITIES

1. Conduct in-depth reviews of a client's current technology landscape, business processes, and pain points to identify areas for improvement and potential transformation opportunities.
2. Develop a comprehensive technology strategy that aligns with the client's business objectives, including short-term and long-term technology roadmap.
3. Evaluate the potential costs and benefits of various technology solutions to make informed recommendations.
4. Design and architect technology landscapes and solutions that address identified business needs, considering emerging technologies like cloud computing, AI, automation, and data analytics.
5. Support digital transformation initiatives by communicating architectural best practices and ensuring business adoption of new technologies.
6. Evaluate and recommend enterprise applications, databases, and analytics tools that enhance efficiency and innovation.
7. Oversee teams in assessing current state of systems, processes and technologies, defining requirements, and developing/configuring the infrastructure to align with sector requirements, strategic business goals, and existing operations.
8. Provide expert advice and guidance to project teams, programme/project managers, and stakeholders throughout the project lifecycle, ensuring projects are executed efficiently, meet objectives, and adhere to established guidelines.
9. Provide specialized technical advice on project execution, including process improvements, tool selection, and compliance with industry standards.
10. Conduct qualitative and quantitative research and analysis to drive data-informed decisions.
11. Present findings and recommendations to senior stakeholders with clarity and confidence.
12. Build strong client relationships to ensure timely and impactful project delivery.
13. Coach and mentor junior team members, helping them develop their consulting capabilities.
14. Contribute to thought leadership, practice development, and market initiatives.
15. Drive sales and business development in the form of new engagement requests.
16. Leverage an in-depth knowledge of market-specific products and solutions to enhance impact of recommended solutions.

Qualifications

QUALIFICATIONS AND EXPERIENCE:

1. Relevant Degree, Honours, Post Graduate Diploma, Professional Qualification or similar.
2. Advanced certifications/qualifications, such as COBIT, TOGAF, ITIL, CISSP, Cloud Certifications, Agile, PMBOK.
3. 10+ years' experience with role(s) in a professional firm, consulting services, public and/or private sector organizations.
4. Proven expertise in digital system implementations, process improvements, risk analysis, and operational transformation.
5. A track record of hypothesis-driven problem-solving and delivering exceptional outcomes in high-pressure environments.
6. Solid grasp of technical skills and methodology.
7. Experience in performing systems post-implementation reviews (incl. data migration reviews).
8. Cyber/Information Security experience in one or more key industries of focus for Deloitte.
9. Developing Digital fluency and knowledge on Emerging technologies, including Cloud, AI, etc.
10. Demonstrate an understanding of large-scale information technology application systems, infrastructure, business processes and security standards.
11. Demonstrated experience in responding to proposals/business development opportunities.

TECHNICAL COMPETENCIES

1. Proven business development and continuous improvement.
2. Deep technical (SME) and industry experience to engage with clients and key stakeholders pragmatically.
3. Understand technical complexity at Network, Application, Database, Infrastructure and Cloud level.
4. Ability to conceive innovative solutions for clients.
5. Strong in design and delivery of end-to-end solutions enabled by technology.
6. Experience in translating clients' risk, security, and compliance requirements into specific solutions and design patterns.
7. Good grasp of laws and regulations related to Information Security, Data Protection and/or Privacy.
8. Ability to identify patterns, and analyse and improve processes and controls.
9. IT System and networks design, build and administration.
10. Project Management including Agile Project Management.
11. DevOps toolsets (CI/CD pipeline) and corresponding DevSecOps capabilities.
12. Microservices, containerisation, server-less computing/FaaS.

BEHAVIOURAL COMPETENCIES

1. Excellent communication skills, both written and verbal.
2. Effective engagement management - able to deliver engagements on time and within budget.
3. Proven ability to make decisions in complex projects.
4. Displays initiative.
5. Creates a culture of trust, ownership and accountability across teams.
6. On the job coaching for managers and professional staff.
7. Works well within a team and with client management.

Additional Information

Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

Deloitte Africa has successfully launched the Hybrid Working model. Aligned with this model is our commitment to maintain a safe environment for personnel, clients and visitors. Medical evidence provides overwhelming evidence that vaccination is currently the most effective means of preventing the spread of COVID-19.

More information about our mandatory vaccination policy will be discussed during the recruitment process for this position.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.

Note: The list of tasks/duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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