Technicians and Workshop staff required

RSM GROUP; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading automotive service provider in Durban is seeking various skilled professionals including Bookings Clerks, Service Advisors, Workshop Technicians, Truck Technicians, and Accounts staff. Positions require strong organisational skills, automotive experience, and relevant qualifications, offering a dynamic work environment focused on customer service and operational efficiency.

Qualifications

• Strong organisational and communication skills required for Bookings Clerks.
• Automotive service experience preferred for Service Advisors.
• Minimum 3–5 years’ hands-on experience for Workshop Technicians.

Responsibilities

• Manage customer bookings and handle inquiries efficiently.
• Coordinate workshop schedules to optimise productivity.
• Process invoices and assist with financial reporting.

Skills

Organisational skills

Communication skills

Attention to detail

Customer service

Fault-finding ability

Education

Relevant qualifications

Job description

Bookings Clerks
Manage customer bookings efficiently and professionally

Handle incoming calls, emails, and walk-in inquiries

Coordinate workshop schedules to optimise productivity

Strong organisational and communication skills required

Service Advisors
Provide excellent customer service from check-in to handover

Accurately open job cards and provide cost estimates

Keep customers updated throughout the repair process

Automotive service experience preferred

Accounts
Process invoices, payments, and reconciliations

Assist with financial reporting and daily accounts admin

Prior experience in automotive or service industry accounts beneficial

Attention to detail and accuracy essential

Workshop Technicians
Minimum 3–5 years’ hands-on experience in vehicle repairs

Must be qualified with relevant papers

Valid driver’s licence required

Must be competent in diagnostics and fault-finding

Must have traceable references

Ability to work independently and within a team

Truck Technicians
Minimum 5 years’ experience working on trucks

Must be qualified with relevant papers

Valid driver’s licence essential

Skilled in diagnostics and major mechanical repairs

Strong fault-finding ability and pride in workmanship

Must have traceable references

Parts Department
Manage parts ordering, receiving, and stock control

Ensure accurate issuing of parts to workshop teams

Maintain organised and efficient parts storage

Experience in automotive parts management preferred

Strong attention to detail and accountability required