Technician M / F

Groupe Cfao; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established industry player is seeking a dedicated technician to maintain and repair material handling equipment. In this role, you will ensure that equipment operates efficiently and safely, providing top-notch service to customers. You will be responsible for diagnosing issues, maintaining records, and promoting service programs while adhering to safety regulations. This position offers an opportunity to work in a dynamic environment where your expertise will contribute significantly to customer satisfaction and operational excellence. Join a team committed to delivering quality service and making a difference in the industry.

Qualifications

• Must be able to maintain and repair material handling equipment effectively.
• Strong troubleshooting skills are essential for this role.

Responsibilities

• Service and maintain material handling equipment to meet standards.
• Perform diagnostics and communicate needed repairs to customers.

Skills

Diagnosing and troubleshooting equipment

Customer service

Knowledge of material handling equipment

Safety compliance

Education

Relevant technical certification

High school diploma

Job description

Technical & Services - Parts and / or Services

Position Title: Contract

Contractual Hours: Full-time

Summary Statement:

The purpose of this position is to maintain, service, and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining vehicle records.

Profile Key Performance Areas:

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

1. Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
2. Perform accurate diagnosis / troubleshooting in the event of breakdown of equipment; communicate what repairs are needed by advising the customer and / or supervisor.
3. Maintain vehicle maintenance and operational data / history by updating and timeously communicating information that must go on record.
4. Promote service / maintenance programs.
5. Provide complete customer satisfaction in a polite and professional manner.
6. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller), and customer.
7. Ensure OHSACT requirements are met in all actions on company and client premises; maintain a safe work environment by verifying vehicle safety device operations, following standards and procedures, and in general complying with legal regulations.
8. Update job knowledge by participating in educational opportunities.

Job Location: Africa, South Africa

Location: 25b Junction Road, Tygerberg Business Park, Parow Industria, Cape Town