We are seeking a skilled Technician to support the repairs and maintenance of food service and catering equipment for our valued clients.
This role involves delivering high-quality repairs and maintenance services to ensure the optimal functionality of food service and catering equipment.
Our Ideal Candidate :
- An independent and proactive worker with strong problem-solving abilities.
- An experienced technician with excellent organisational skills and a focus on quality.
- A person who will positively impact the customer experience through exceptional repair and maintenance services.
- A loyal, dedicated individual eager to grow with our brand.
Schedule : Monday – Friday : 08 : 00 – 16 : 30
Key Responsibilities :
General Responsibilities
- Listen to customer concerns and clearly communicate all job-related matters.
- Attend to emergency calls regarding equipment repair issues.
- Collaborate with other maintenance workers, company officials, and staff to find effective solutions to repair or maintenance problems.
Maintenance, Fault-Finding, and Repairs
- Diagnose technical faults on-site (primarily at our premises, but also remotely or at client sites).
- Provide on-site repairs, maintenance, and installations for various commercial catering and food service equipment.
- Read and interpret wiring diagrams and follow operation and installation manuals.
- Perform periodic inspections, cleaning, and servicing of equipment.
- Prioritise the repair queue to ensure efficient service delivery.
- Maintain client service logs for equipment repairs and updates.
- Adhere to occupational health and safety standards during repairs.
- Document service calls, travel logs, and any emergency after-hours repair work.
- Report to the Technical Manager on all ongoing and completed repair tasks.
Requirements
- Qualification as a Refrigeration Technician is advantageous.
- Minimum N3 in Electrical Engineering.
- At least 3-5 years of workshop / repair experience.
- Knowledge and experience within the food service and catering equipment industry.
- Strong administration and computer skills (Email, Word, Excel).
- Strong planning and organisational skills.
- Excellent verbal and written communication skills.
- Superior problem-solving and fault-finding abilities.
- Highly organised with excellent attention to detail.
- Professionalism in all interactions.
- A willingness to learn and grow in the role.