Technician – Computer Hardware & Accessories

JenRecruitment PTY Ltd; Hermanus; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reputable hardware retailer in Hermanus seeks a skilled Technician to handle repairs, maintenance, and installations of computer hardware and accessories. The ideal candidate will have strong diagnostic skills, customer-service orientation, and technical certifications. This role offers competitive salary and incentives.

Qualifications

• Proven experience in repairing and servicing computer hardware and peripherals.
• Ability to work independently and manage time effectively.
• Valid driver’s license and own transport beneficial.

Responsibilities

• Diagnose, repair, and maintain computer hardware, software, and peripheral equipment.
• Perform upgrades and installations of hardware and software.
• Provide technical support and troubleshooting to customers.

Skills

Diagnostic and problem-solving skills

Customer service orientation

Knowledge of Windows operating systems

Education

Matric (Grade 12)

IT/Technical certifications (e.g., A+, N+, MCSE)

Job description

Our client is a reputable computer hardware and accessories retailer with a strong focus on customer satisfaction and quality service. They are looking to appoint a skilled and reliable Technician to handle repairs, maintenance, and installations for their clients.

Key Responsibilities:

• Diagnose, repair, and maintain computer hardware, software, and peripheral equipment (desktops, laptops, printers, accessories, etc.).

• Perform upgrades and installations of hardware and software.

• Conduct thorough testing to ensure systems and equipment function correctly after repairs.

• Provide technical support and troubleshooting to customers both in-store and remotely (if applicable).

• Maintain accurate records of repairs, parts used, and time spent on jobs.

• Ensure all repairs meet quality and safety standards.

• Assist with stock control of spare parts and tools.

• Support sales staff with technical expertise when needed.

Requirements:

• Matric (Grade 12) essential; IT/Technical certifications (e.g., A+, N+, MCSE) highly advantageous.

• Proven experience in repairing and servicing computer hardware and peripherals.

• Strong diagnostic and problem-solving skills.

• Good knowledge of Windows operating systems and common software issues.

• Customer-service oriented, with good communication skills.

• Ability to work independently and manage time effectively.

• Valid driver’s license and own transport beneficial.

Attributes:

• Detail-oriented and quality-focused.

• Tech-savvy and eager to stay current with emerging technology trends.

• Professional, reliable, and trustworthy.

Remuneration:

• Competitive salary (please advise expectation with your application) plus potential incentives.

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.