Technician

Findojobs South Africa; KwaZulu-Natal; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading supplier in hospitality equipment based in eThekwini is seeking a qualified Technician. Responsibilities include repairing machinery, ensuring excellent customer service, and adhering to safety procedures. The ideal candidate will possess a relevant technical qualification and at least 3 years of experience in repairs and installations. Excellent communication and problem-solving skills are essential for this role.

Qualifications

• At least 3 years technical experience including repairs and assembly of equipment.
• Able to perform repairs and installations of equipment.
• Knowledge of customer services and product application knowledge of catering equipment an advantage.

Responsibilities

• Repair or replace broken or malfunctioning components of machinery.
• Observe and test operation of machinery to diagnose malfunctions.
• Ensure excellence in customer service delivery by following procedures.

Skills

Technical repairs skills including refrigeration repairs

Excellent communication skills

Problem solving skills

Team player

Education

Relevant technical qualification - electrical/mechanical/refrigeration

Grade 12

Tools

PC literate (SAP, Excel, Word, e-mail)

Job description

Leading supplier of kitchen utensils, industrial cookware, commercial kitchens & appliances to the hospitality & food service industries based in eThekwini, Durban is looking for a qualified Technician.

Duties :

Repair or replace broken or malfunctioning components of machinery or equipment.

Disassemble machinery or equipment to remove parts and make repairs.

Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.

Reassemble equipment after completion of inspections, testing, or repairs.

Clean, lubricate, or adjust parts, equipment or machinery.

Examine parts for defects, such as breakage or excessive wear.

Test newly repaired machinery or equipment to verify the adequacy of repairs.

Provide comprehensive and accurate reports on diagnosis, assessment of component / part, failures, observations, actions and recommendations.

Record parts or materials used and order or requisition new parts or materials as necessary.

Ensure excellence in customer service delivery through meticulously following procedures / processes.

Ensure the correct documentation is in place and accurately completed before repairs are done.

Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect

Requirements : Grade 12

Relevant technical qualification - electrical / mechanical / refrigeration.

At least 3 years technical (workshop and repairs) experience which include repairs, assembly of equipment, quotations on parts, etc.

Able to perform repairs and installations of equipment

Technical repairs skills including refrigeration repairs

Excellent communication skills on all levels (speak, read and write)

Ability to manage customer’s expectations

Problem solving skills

Team player

PC literate (SAP, Excel, Word, e-mail)

Energetic / shows initiative and have ability to work under pressure

Ability to consistently deliver quality service even when under pressure

Knowledge of customer services

Repair, testing and quoting on products received

Maintaining of all tools and equipment

Product application knowledge of catering equipment an advantage

OHS Act knowledge