Technician

Be among the first applicants.

Defy Appliances

Johannesburg

ZAR 150 000 - 250 000

Be among the first applicants.

5 days ago

Job description

Job title : Technician

Job Location : Gauteng, Johannesburg
Deadline : May 16, 2025

Key Responsibilities

Create solutions and resolve repairs timeously.
Achieve the monthly job completion quantity.
Initiate, plan and prioritize urgent calls.
Action timely and accurately on customer queries and feedback.
Provide customer updates on part stock availability and job status information.
Ensure maximum customer satisfaction.
Use formal and informal networks to achieve results through cross-functional teams.
Communicate with the team regularly.
Resolve priority calls from management as soon as possible.

Minimum Requirements

Applicants must be Trade Tested artisans at minimum N3 certificate level or will have been deemed competent at Level 4 in Domestic Appliance Repair.
Proven experience in troubleshooting and client liaison in the appliance industry.
Electrical Wireman’s licence.
Licensed Gas Appliance Installer.
Driving Licence.
Exposure to management principles is also a prerequisite.
Preferably English and another language.
Computer literacy.
High customer satisfaction results.
Efficient job completion (work with daily targets).
Has a positive and good attitude.
Mobile (work in the field).
Engineering / Technical jobs.