Who We Are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Who We Are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.
About The Role
The Multi-Skilled Technician is responsible for delivering integrated facilities management services to ensure the safe, reliable, compliant, and efficient operation of building infrastructure and workplace facilities. The role supports engineering, maintenance, health and safety, compliance, vendor management, customer service, and operational performance across the facilities portfolio while ensuring adherence to contractual KPIs, SLAs, statutory requirements, and company procedures.
What Will You Bring
- National Diploma, or equivalent qualification in Electrical, Mechanical, Electronics, Building Services, Facilities Management, or a related engineering discipline.
- Minimum 3-5 years' experience in facilities management, building maintenance, or a related technical environment.
- Experience maintaining critical infrastructure including HVAC, electrical systems, generators, UPS systems, fire systems, and mechanical equipment.
- Experience managing contractors, vendors, and maintenance service providers.
- Working knowledge of CMMS/FMP systems.
Knowledge Required
- Strong technical troubleshooting and fault-finding capability.
- Knowledge of facilities management best practices and maintenance standards.
- Understanding of health, safety, environmental, and compliance requirements.
- Financial awareness with the ability to manage costs and evaluate vendor proposals.
- Strong customer service and stakeholder management skills.
- Excellent communication and report‑writing abilities.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Ability to work independently and as part of a multidisciplinary team.
- Strong planning, organizational, and problem-solving skills.
- Results-driven with a commitment to operational excellence and continuous improvement.
What Will You Be Doing
Facilities Operations & Maintenance
- Perform and oversee planned preventive maintenance (PPM) and reactive maintenance activities for building infrastructure and equipment.
- Maintain, inspect, troubleshoot, and support critical systems including generators, UPS systems, HVAC equipment, electrical and mechanical systems, fire detection and suppression systems, FM200 systems, emergency lighting, and life safety equipment.
- Conduct routine building inspections and daily facility walk‑throughs to identify maintenance and operational issues requiring attention.
- Ensure all hard and soft services are delivered in accordance with contractual requirements, KPIs, and SLAs.
- Monitor asset performance and ensure maintenance records, equipment logs, and technical documentation are accurately maintained.
- Support business continuity by ensuring critical infrastructure remains operational and resilient.
Contractor & Vendor Management
- Coordinate and supervise service providers, contractors, and vendors conducting maintenance and project activities.
- Ensure Permit-to-Work (PTW), Authority-to-Work (ATW), risk assessments, and safety procedures are fully implemented before work commences.
- Conduct contractor inductions and toolbox talks and monitor compliance throughout project execution.
- Obtain quotations, prepare commercial comparisons, and recommend cost‑effective solutions.
- Monitor vendor performance and ensure contractual obligations are achieved.
Health, Safety, Environment & Compliance
- Ensure compliance with all health, safety, environmental, quality, and statutory requirements.
- Identify, report, and facilitate the resolution of unsafe acts, unsafe conditions, near misses, and incidents.
- Support emergency preparedness, emergency response procedures, and business interruption management.
- Participate in risk assessments, compliance inspections, audits, and governance initiatives.
- Ensure all maintenance activities are undertaken in accordance with legislative and organizational requirements.
Financial Management
- Assist with budget control and management of facilities‑related expenditure.
- Raise purchase orders, process goods receipt notes (GRNs), and support invoice verification and payment processes.
- Monitor maintenance costs and identify opportunities for operational efficiencies and cost savings.
- Support energy management, sustainability programs, and resource optimization initiatives.
- Ensure projects and maintenance activities are delivered within approved budgets.
Work Order & CMMS Administration
- Create, assign, monitor, and close work orders through the computerized maintenance management system (CMMS/FMP).
- Maintain accurate records of maintenance activities, contractor reports, certifications, and compliance documentation.
- Provide reports on outstanding, completed, and scheduled maintenance activities.
- Ensure records and documentation support audit readiness and regulatory compliance.
Customer & Stakeholder Management
- Build and maintain strong working relationships with clients, building occupants, contractors, and stakeholders.
- Respond promptly and professionally to service requests, enquiries, and operational concerns.
- Provide technical advice and recommendations to management on facilities and engineering‑related matters.
- Promote a customer‑focused culture and ensure high levels of service delivery and customer satisfaction.
Reporting & Continuous Improvement
- Monitor and report on operational performance, KPI achievement, SLA compliance, and maintenance trends.
- Maintain asset registers, risk registers, and facilities documentation.
- Support engineering governance and continuous improvement initiatives.
- Identify and implement opportunities to improve reliability, operational efficiency, sustainability, and customer experience.
CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.