Technician

Phoenix Recruitment; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading supplier of kitchen appliances is seeking a qualified Technician based in Cape Town. The ideal candidate will have at least 3 years of experience in repairs and assembly of equipment, along with a technical qualification. Responsibilities include repairing machinery, ensuring quality service, and maintaining tools. The role requires excellent communication skills and the ability to work under pressure.

Qualifications

• At least 3 years technical experience including repairs and assembly of equipment.
• Able to perform repairs and installations of equipment.
• Knowledge of customer services and OHS Act knowledge.

Responsibilities

• Repair or replace broken or malfunctioning components of machinery or equipment.
• Observe and test the operation of machinery or equipment to diagnose malfunctions.
• Ensure excellence in customer service delivery through following procedures.

Skills

Technical repairs skills including refrigeration repairs

Excellent communication skills

Problem solving skills

Team player

PC literate (SAP, Excel, Word, e-mail)

Education

Grade 12

Relevant technical qualification - electrical / mechanical / refrigeration

Job description

Overview

Leading supplier of kitchen utensils, industrial cookware, commercial kitchens & appliances to the hospitality & food service industries based in Blackheath, Cape Town is looking for a qualified Technician.

Duties

• Repair or replace broken or malfunctioning components of machinery or equipment.
• Disassemble machinery or equipment to remove parts and make repairs.
• Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
• Reassemble equipment after completion of inspections, testing, or repairs.
• Clean, lubricate, or adjust parts, equipment or machinery.
• Examine parts for defects, such as breakage or excessive wear.
• Test newly repaired machinery or equipment to verify the adequacy of repairs.
• Provide comprehensive and accurate reports on diagnosis, assessment of component / part, failures, observations, actions and recommendations.
• Record parts or materials used and order or requisition new parts or materials as necessary.
• Ensure excellence in customer service delivery through meticulously following procedures / processes.
• Ensure the correct documentation is in place and accurately completed before repairs are done.
• Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect.

Requirements

• Grade 12
• Relevant technical qualification - electrical / mechanical / refrigeration.
• At least 3 years technical (workshop and repairs) experience which include repairs, assembly of equipment, quotations on parts, etc.
• Able to perform repairs and installations of equipment
• Technical repairs skills including refrigeration repairs
• Excellent communication skills on all levels (speak, read and write)
• Ability to manage customer’s expectations
• Problem solving skills
• Team player
• PC literate (SAP, Excel, Word, e-mail)
• Energ yt ic / shows initiative and have ability to work under pressure
• Ability to consistently deliver quality service even when under pressure
• Knowledge of customer services
• Repair, testing and quoting on products received
• Maintaining of all tools and equipment
• Product application knowledge of catering equipment an advantage
• OHS Act knowledge