Technically Skilled IT Field Technician (East Rand, Johannesburg)

AtripleA Recruitment & Temps; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency is seeking a dedicated IT Field Technician to join their team in East Rand, South Africa. The role involves on-site installation, maintenance, and troubleshooting of IT systems at client locations, ensuring smooth and secure operations. Ideal candidates will possess strong computer literacy, problem-solving abilities, and excellent communication skills. Flexibility for travel is essential.

Qualifications

• Familiarity with common operating systems and software.
• Prior experience in IT support or field service roles is preferable.
• Ability to work independently and as part of a team.

Responsibilities

• Install, configure, and maintain hardware and software at client sites.
• Diagnose and resolve technical issues promptly.
• Provide technical support and training to end-users.

Skills

Strong computer literacy

Problem-solving skills

Communication skills

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a dedicated and technically skilled IT Field Technician to join our team in East Rand

The successful candidate will be responsible for on-site installation, maintenance, and troubleshooting of IT infrastructure and systems at client locations. You will play a vital role in ensuring our clients’ IT environments operate smoothly and securely.

Key Responsibilities

• Install, configure, and maintain hardware and software at client sites.
• Diagnose and resolve technical issues promptly.
• Conduct routine maintenance and system updates.
• Provide technical support and training to end-users.
• Travel to various client locations as required.
• Maintain accurate documentation of work performed and inventory.
• Comply with company policies, including honesty and integrity standards.

Requirements

• Own a reliable personal vehicle, mobile phone, and laptop.
• Strong computer literacy and familiarity with common operating systems and software.
• Willingness to travel frequently within assigned regions.
• Ability to pass regular polygraph tests regarding honesty and drug-free compliance.
• Excellent problem-solving and communication skills.
• Prior experience in IT support or field service roles is preferred but not mandatory.

Qualifications

• High school diploma or equivalent; technical certifications are a plus.
• Valid driver’s license and clean driving record.
• Ability to work independently and as part of a team.
• Flexibility to work outside regular hours if needed.