Technical Writer

Sybrin; Wes-Kaap; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in software development is seeking a Technical Writer to create and maintain clear product documentation. The ideal candidate should have strong communication skills, a technical writing certification, and experience in a software development environment. You'll be responsible for ensuring the completeness and clarity of various instructional materials that aid users in effectively utilizing the product.

Qualifications

• Minimum of 3-5 years’ experience in a software development environment.
• Strong written and verbal communication skills are essential.
• Certification in technical writing is required.

Responsibilities

• Create and maintain product launch and user documentation.
• Continuously improve the quality of documentation.
• Stay updated with latest trends in documentation and technology.

Skills

Strong written and verbal communication skills

Ability to understand and translate technical information

Education

Technical writing certification or course

Matric / National Senior Certificate (NSC) / GCSE / Equivalent

Job description

The purpose of this role to develop and maintain clear, concise, and accurate product documentation that helps users understand and effectively use the product; as well as to ensure completeness of required product record-keeping. This includes release notes, user manuals, specific guides, tutorials, FAQs, and other instructional materials. The successful candidate will be technically competent and able to explain technical ideas and features in simple language.

Qualifications & Experience

• Matric / National Senior Certificate (NSC) / GCSE / Equivalent
• Technical writing certification or course
• Minimum of 3-5 years’ experience in software development environment
• Strong written and verbal communication skills
• Ability to understand and translate technical information

Key Responsibilities:

• Create and maintain product launch documentation.
• Create and maintain user documentation that is complete, clear and user-centred.
• Continuously improve documentation value through ongoing updates and innovation.
• The documentation is intended to help users achieve a goal through the quick and efficient transfer of information.
• Continuous Learning: Since technology is constantly evolving, a Technical Writer is expected to stay updated with latest documentation trends and relevant technology related to documentation tools as well as to the products for which they are writing.