Technical Writer

Genelco; Rustenburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A premier power services provider in Rustenburg is seeking a Technical Writer to develop comprehensive technical documentation for its products. The ideal candidate has a Bachelor's degree in Technical Writing or a related field and at least 3 years of experience. Responsibilities include creating user manuals, installation guides, and working closely with engineers and project managers to enhance communication of technical information. Competitive pay and various benefits are offered.

Benefits

Competitive Pay

Incentives for Certifications

Tuition Reimbursement

Medical, dental, vision benefits

401k program with company match

Paid Parental Leave

PTO including Wellness Days

Qualifications

• 3+ years of experience in technical writing or a related field.
• Ability to understand and explain complex technical concepts in a clear manner.

Responsibilities

• Develop and write commissioning scripts and reports.
• Create user manuals and installation guides.
• Coordinate documentation with project teams.

Skills

Strong writing and editing skills

Excellent communication and interpersonal skills

Proficiency in technical writing tools

Attention to detail and accuracy

Education

Bachelor's degree in Technical Writing or related field

Tools

Microsoft Word

Adobe Acrobat

Job description

About Us

At Genelco by POWERX Edge, we take pride in being the premier provider of comprehensive power services, ensuring that power systems operate efficiently and reliably. Our commitment to quality and excellence is evident in our field services, engineering and consulting expertise, and adherence to certifications and regulations. Safety and performance are at the forefront of our integrated approach.

We are a people-first company, valuing integrity, respect, and teamwork. Our mission is to empower businesses by optimizing system performance, ensuring safety and compliance, and driving operational excellence with innovative solutions. At Genelco, we offer a dynamic environment where both experienced professionals and newcomers can grow, make an impact, and build a legacy.

Our vision is to lead the future of power systems with cutting-edge technology, sustainable practices, and a relentless focus on customer success. We are dedicated to expanding our expertise, locations, and services while maintaining our people-first philosophy. Partnering with Genelco means gaining a trusted team of passionate experts committed to delivering value and fostering lasting relationships. Join us in making power work for our clients and the communities we serve!

OUR GENELCO PERKS

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!
  
  

Job Summary:

The Technical Writer is responsible for creating clear, concise, and comprehensive technical documentation to support the company’s products and services. This role involves working closely with engineers, project managers, and other stakeholders to develop commissioning scripts, commissioning reports, user manuals, installation guides, technical specifications, and other documentation. The Technical Writer plays a critical role in ensuring that technical information is accurately communicated to customers as well as internal users, enhancing their understanding and effective use of the company’s products.

Supervisory Responsibilities:

• None.
  
  

Duties/Responsibilities:

Technical Documentation

• Develop and write commissioning scripts for all levels of commissioning
• Develop, prepare, and/or review of final commissioning reports
• Develop and create load bank plans for projects as required
• Develop and write clear, concise, and comprehensive technical documentation, including user manuals, installation guides, technical specifications, and release notes.
• Ensure all documentation is accurate, complete, and easy to understand for the intended audience.
  
  

Collaboration

• Work closely with engineers, project managers, and other stakeholders to gather technical information and understand product functionality.
• Participate in project meetings and collaborate with cross-functional teams to ensure alignment on documentation requirements.
• Coordinate with team members on establishing timelines of deliverables to the client based on schedule requirements
  
  

Content Development

• Create and maintain templates and style guides for technical documentation to ensure consistency and quality.
• Organize and present technical information in a logical and user-friendly manner.
  
  

Review and Editing

• Review and edit technical documentation produced by other team members to ensure accuracy, clarity, and consistency.
• Conduct peer reviews and provide constructive feedback to improve the quality of documentation.
  
  

Content Management

• Manage and maintain a central repository for all technical documentation, ensuring easy access and version control.
• Ensure documentation is regularly updated to reflect changes in product features, functionality, and requirements.
  
  

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities:

• Must have a satisfactory background check.
• Strong writing and editing skills with attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to understand and explain complex technical concepts in a clear and concise manner.
• Proficiency in using technical writing tools and software, such as Microsoft Word, Adobe Acrobat, and content management systems.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
  
  

Experience and Education:

• Bachelor's degree in Technical Writing, Communication, Engineering, or a related field.
• 3+ years of experience in technical writing or a related field.
  
  

Physical Requirements:

• This is an office desk position with no significant physical exertion required.
  
  

Genelco isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.