Technical Writer

RIB Software; Johannesburg; Hybrid; ZAR 300,000 - 400,000; Full time

Job summary

RIB Software seeks a Technical Writer for its Johannesburg office. The successful candidate will produce and maintain high-quality documentation, ensuring clarity and accuracy of technical information. This full-time role is pivotal in enhancing user understanding and product efficiency, engaging with innovative teams in the construction software sector.

Qualifications

• Proven experience as a technical writer in the construction software industry.
• Ability to quickly grasp technical concepts and learn new technologies.

Responsibilities

• Create and maintain a wide range of technical documentation.
• Collaborate with product managers and subject matter experts.

Skills

Writing

Editing

Attention to detail

Technical communication

Education

Qualification in Technical Communication

English

Computer Science

Construction Management

Quantity Surveying

Tools

Documentation tools

Job description

Driven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.

With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

Find out more at RIB Careers.

Job Title: Technical Writer

Location: Centurion or Cape Town, South Africa (Hybrid)

Employment Type: Full-time

The job

The Technical Writer will be responsible for creating, editing, and maintaining a wide range of documentation. The ideal candidate will have excellent writing skills, attention to detail, and the ability to translate complex technical information into clear and concise documentation.

Key Responsibilities

• Create and update technical documentation, Did you Knows, User Guides, Technotes and Help Articles for our software products.
• Collaborate with cross-functional teams, such as product managers, and subject matter experts, to gather information and ensure the accuracy of the documentation.
• Translate complex technical concepts into clear and user-friendly content.
• Conduct thorough research and analysis to gather information and validate technical details.
• Edit and proofread documentation for clarity, consistency, and adherence to style guidelines.
• Ensure documentation is up-to-date, accurate, and meets the needs of the target audience.
• Maintain a documentation repository and version control system for easy access and retrieval of documentation.
• Continuously improve documentation processes, tools, and templates to enhance efficiency and quality.
• Stay up to date with industry trends and best practices in technical writing.

Essential Requirements

• Qualification in Technical Communication, English, Construction Management, Quantity Surveying qualification, Computer Science, or a related field.
• Proven experience as a technical writer, preferably in the construction software industry.
• Proficiency in using documentation tools.
• Ability to quickly grasp technical concepts and learn new technologies.
• Estimating/quantity surveying/cost control experience will be an advantage.

Desired Skills

• Strong writing and editing skills, with the ability to convey complex technical information clearly and concisely.
• Excellent attention to detail and ability to deliver high-quality work within deadlines.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.

RIB may require all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

RIB is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join RIB to create the transformative technology that enables our customers to build a better world.