Technical Underwriting Consultant

Old Mutual; Durban; On-site; ZAR 350,000 - 450,000; Full time

Job summary

A leading financial services group is seeking a Technical Underwriter to improve profitability and customer satisfaction. The role involves managing complex underwritings and engaging with brokers to drive business growth. Candidates should have 3-5 years of experience in commercial or Agri underwriting and possess a Bachelor degree or equivalent. This role offers full-time employment and aligns with governance requirements.

Qualifications

• 3-5 years experience in commercial or Agri underwriting.
• Knowledge of Assets All Risk wordings advantageous.

Responsibilities

• Provide technical underwriting expertise focused on growth profitability.
• Drive profit growth by executing the organizational business plans.
• Engage with brokers for managing complex quotes and renewals.
• Monitor compliance to underwriting guidelines and mitigate risks.
• Ensure adherence to corporate governance policies.

Skills

Action Planning

Crisis Management

Data Compilation

Communication

Risk Management

Numerical Aptitude

Education

Bachelor degree or equivalent NQF Level 5 qualification

Job description

Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Provide technical underwriting expertise with a clear focus on growth profitability efficiency and customer satisfaction. Drive profit and premium growth for the region by executing the organisational business plans.

Provide technical underwriting expertise with a clear focus on growth profitability efficiency and customer satisfaction

Quotes prices and underwrites new and renewal policies and endorsements within mandate.

Engage with brokers to follow-up and manage conversion of large and complex quotes.

Engage with brokers to follow-up and manage renewals on large and complex quotes.

Perform analysis of complex account renewals by combining research outcomes past experience intuition and commercial / business acumen and prepare renewal terms to be discussed with brokers.

Works with the team to provide solutions for brokers and end-customers to increase portfolio profitability and growth by understanding the customer needs.

Discuss and explain less complex Risk Reduction Requirements (RRR) from survey reports and negotiate with brokers to obtain buy-in.

Provide technical underwriting expertise to address technical enquiries.

Engagement may include site visits with surveyors to get a better understanding of the exposure.

Complete reinsurance calculations monitor and track accurate and timeous placement of reinsurance.

Drive profit and premium growth for the region by executing the organisational business plans.

Analyses quality and quantity of risks underwritten and prepare reports that review broker / intermediate books and profit / growth trends with recommended action plans.

Monitors market conditions competitive landscape and researches risk environment and factors necessary to grow new business of identified accounts.

Analyses multi-claimants identifying problems within the portfolio and proposed action plans to address / rectify multi-claimant performance.

Monitors risk selection and pricing decisions at an individual account level.

Resolves above mandate referrals by combining research outcomes past experience intuition and commercial / business acumen to fully understand the risk and the impact of the referral.

Monitor and track compliance to underwriting guidelines and make recommendations to senior management to mitigate any risks identified.

Continuous improvement to ensure effective service

Ensure statutory and legislative knowledge is always current in order to resolve customer complaints to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.

Ensure adherence to organisational policies practices guides mandates and procedures.

Identify solutions to enhance cost effectiveness and increase operational efficiency.

Service delivery to ensure customer satisfaction

Maintain service quality and desired outputs within a specific functional process through ensuring compliance to tactical policies procedures and standards.

Establish productive operational relationships with key stakeholders in the various channels and administrative teams.

Share knowledge on and participate in the creation of new standards control systems and procedures to maintain service delivery.

Effective controls to manage risk

Strictly observe controls identified in the standard processes to ensure operational risks are managed.

Identify operational risks that exposes the business and make recommendations to senior management to mitigate any risks.

Ensure risk events are raised for any breaches or control failures.

Cost control and governance adherence

Proactively ensure use of time resources money materials or equipment is in line with policies and procedures.

Comply with corporate governance policies procedures and standards.

Operate within agreed mandates.

Quality people practices

Align own behaviour with the organisation culture and values.

Share and transfer product process and systems knowledge to colleagues.

Ensure achievement of own performance objectives.

Actively share information with other team members regarding successes issues trends and ideas.

Actively participate in own professional development and career path.

Actively promote a culture of learning and high performance culture amongst team members (including Servicing & Sales and Distribution).

Experience Knowledge & Skills Required

3 5 years experience in commercial or Agri underwriting.

Bachelor degree and / or equivalent NQF Level 5 (Licentiate or higher) qualification in general insurance advantageous.

Knowledge of Assets All Risk wordings advantageous.

Skills

Action Planning Compliance Software Computer Literacy Crisis Management Data Compilation Data Controls Legal Practices Management Reporting Numerical Aptitude Oral Communications Professional Presentation Regulatory Compliance Management Risk Management Underwriting Management

Competencies

Action Oriented

Business Insight

Collaborates

Communicates Effectively

Decision Quality

Ensures Accountability

Financial Acumen

Instills Trust

Education

NQF Level 5 - Higher Advance or Occupational Certificate or equivalent

Closing Date

13 July 2025 23 : 59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Required Experience :

Contract

Key Skills

Apparel Merchandising,Evening,Learning Management System,Body Care,Marketing & Branding

Employment Type : Full-Time

Experience : years

Vacancy : 1