Technical Underwriter

Neptune; Mbombela; On-site; ZAR 400,000 - 600,000; Full time

Job summary

Une entreprise leader dans le domaine de l'assurance, Neptune, recherche un analyste souscripteur pour rejoindre son équipe à Mbombela. Le candidat idéal sera responsable de l'analyse des données de souscription, de la gestion des renouvellements et de l'assurance qualité des dossiers. Ce rôle requiert une forte capacité d'analyse et une passion pour le service client, tout en contribuant à l'efficacité globale de l'entreprise.

Qualifications

• Expérience dans le domaine de l'assurance requise.
• Compétences analytiques et capacité à gérer des audits.
• Connaissance des normes de souscription et des principes de réassurance.

Responsibilities

• Analyser les données de souscription pour garantir l'assurance qualité.
• Gérer les renouvellements en respectant les cibles de volume et de valeur.
• Effectuer des audits internes et externes pour garantir la conformité.

Skills

Analyse de données

Gestion des renouvellements

Évaluation de risque

Contrôle qualité

Service client

Education

Diplôme en finance, assurance ou domaine connexe

Job description

Maintain the standards of the underwriting department to enhance the image of Hollard.

Ensure all administrative functions within the underwriting team are adhered to by verifying rating principles, legal requirements, reinsurance requirements, and mandates.

Process all complex and referral business.

Focus on reinsurance placement and renewal business.

Implement all technical directives for the branch.

Complete all assigned technical underwriting tasks within the company's standards to contribute to departmental productivity, within delegated parameters.

Maintain strong relationships with all stakeholders.

Key Responsibilities:

Underwriting: Analyze data prepared by the underwriting team to ensure quality assurance, utilizing rating tools, placing reinsurance, conducting loss ratio analysis, and managing surveys and reviews.

Decline undesirable risks.

Renewals: Support the Renewal Team and Broker Consultants to meet volume and value targets for quality new business within company guidelines by managing large renewals as mandated.

Processing: Conduct ad-hoc audits and monitor underwriting processing according to company guidelines, ensuring transactions are completed within delegated authority and service standards.

Quality assessment: Assess all high-risk policy schedules and manage broker compliance issues.

Assist with head office referrals.

Ensure undesirable risks are declined.

Underwriting audits: Coordinate internal and external audits, including scheduling, follow-up, and record management.

Quality control: Adhere to quality standards and track rework to identify training needs.

Customer service: Maintain customer service standards, provide technical advice, and assist beyond normal duties.

Diary management: Manage daily diary files, the central Technical Underwriting mailbox, and ensure referrals are addressed within SLA.

Keep records (registers, documents, emails) updated and maintain documentation on the Technical Underwriting Drive.

Communicate effectively with external parties and internal teams, responding to queries within 48 hours.

General duties: Perform any other operational duties necessary for the company's effectiveness within your scope.