Technical Support Technician (JB5661)

Kontak Recruitment; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A recruitment agency in Cape Town is seeking a Technical Support Technician to provide on-site technical support including installation and troubleshooting. The ideal candidate has experience in IT/networking, strong problem-solving skills, and must hold a valid driver’s licence. The role offers a salary of R10,000 to R15,000 per month plus additional benefits.

Benefits

Car allowance

Fuel covered for work-related travel

Qualifications

• Valid driver’s licence and reliable transport required.
• Previous experience in technical support or IT/networking roles essential.
• Ability to handle after-hours or weekend support when required.

Responsibilities

• Provide on-site technical support for clients, including installations.
• Diagnose and resolve issues related to networking and communication systems.
• Maintain accurate records of service calls and client support activities.

Skills

Technical troubleshooting

Client-facing communication

Networking knowledge

Problem-solving

Job description

Overview

Technical Support Technician (JB5661) – Green Point, Cape Town. Currently remote until offices are finalised. Permanent position. Salary: R10 000 to R15 000 per month + R3000 per month car allowance + fuel covered for work-related travel.

Location

Green Point / CBD area, Cape Town.

Minimum Requirements

• Valid driver’s licence and reliable transport
• Previous experience in technical support or IT/networking roles
• Knowledge of networking, radios, GSM, and communication systems
• Ability to work independently and handle after-hours or weekend support when required
• Strong problem-solving and client-facing communication skills
• Willingness to learn company-specific systems and software (training provided)

Duties and Responsibilities

• Provide on-site technical support for clients, including installations and troubleshooting
• Diagnose and resolve issues related to networking, GSM, and communication systems
• Work closely with internal teams to escalate and resolve complex technical issues
• Maintain accurate records of service calls, repairs, and client support activities
• Ensure client satisfaction by delivering professional, timely, and effective support
• Participate in system upgrades, testing, and implementation of new technology
• Be available for after-hours and weekend support when required

Additional Information

• Please do not apply using scanned CVs; no supporting documentation is required at this point. This may be requested later.
• Kontak Recruitment Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
• Job specifics: Requirements mirror advertisement; duties may adjust for client needs.
• Fair process: Fair assessment; only shortlisted candidates contacted due to volume.
• Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
• Candidate verification: Candidates selected by the client are verified. False information may disqualify or end employment via the client.
• Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
• No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
• Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.