Technical Support Technician

Infoempregos; Wes-Kaap; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player is seeking a dedicated technical support representative to be the first point of contact for installers. This role involves providing accurate technical support on batteries, managing correspondence, and assisting with administrative tasks. The ideal candidate will possess strong communication and organizational skills, be willing to learn, and thrive in a team environment. With opportunities for growth and development, this position offers a chance to make a significant impact within the company.

Benefits

Transportation Allowance

Meal Allowance

Medical Assistance

Opportunities for Growth and Development

Qualifications

• Willingness to learn and adapt to new challenges.
• Good communication and organizational skills are essential.

Responsibilities

• Serve as the first point of contact for technical support.
• Assist in administrative and operational activities.

Skills

Communication Skills

Organizational Skills

Teamwork

Basic Computer Skills

Job description

Job Description :

1. Serve as the first point of contact for technical support to installers.
2. Provide accurate and efficient technical support on batteries via telephone and in person.
3. Assist in administrative and operational activities.
4. Answer calls and manage correspondence.
5. Organize and maintain updated documents.
6. Participate in projects and provide general support.

Requirements :

• Willingness to learn and adapt.
• Good communication and organizational skills.
• Ability to work in a team.
• Basic computer skills are desirable.

Benefits :

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Opportunities for growth and development.