Technical Support Specialist

Communicate Recruitment; Wes-Kaap; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An international player in the telematics and SaaS industry seeks a bilingual problem-solver in Cape Town. This role combines tech-savvy skills with customer service excellence, requiring fluency in English plus either French or Spanish. You'll tackle complex tech issues while ensuring client satisfaction in a fast-paced environment. If you thrive on challenges and enjoy collaborating with global teams, this opportunity is your chance to make a significant impact in a sleek, agile operation.

Qualifications

• 4-5 years in tech support or customer operations, preferably in global settings.
• Experience in telematics or SaaS is a plus.

Responsibilities

• Partner with global teams to maintain high-end systems.
• Handle service queries and troubleshoot hardware issues.

Skills

Fluent in French

Fluent in Spanish

Tech troubleshooting

Customer service

Data analysis

Problem-solving

Job description

Fluent in French or Spanish? Tech-savvy with a sharp troubleshooting mindset? This one's for you.

An international player in the telematics and SaaS game is looking to bring a bilingual problem-solver on board in Cape Town. Think of this as less of a job, and more of a mission—where your knack for handling complex tech issues meets your ability to keep things calm, clear, and client-focused.

The setting? A sleek operation based in Claremont.

The brief? Partner with global teams to keep high-end systems humming—whether that means diving into raw data, untangling a hardware glitch, or handling a service query with finesse.

The ideal background? Around 4–5 years navigating the tech support or customer ops space, preferably in global environments. If you’ve worked with telematics, SaaS, or anything in that realm—you're already speaking the right language.

Being fluent in English + French or English + Spanish is essential here—you’ll need both your people and tech communication skills firing at once.

Sharp instincts, structured thinking, and a cool head under pressure will get you far. And if you thrive in a fast-paced, agile environment with a “let’s fix it” mindset—this team is for you.

Want to find out more?

Drop Keanan a line at [e-mail] or call 021 418 1750 and mention Ref: CTII005154.