Technical Supervisor (Beverage Industry)

EnableSA (Pty) Ltd; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading technical services provider in Durban is seeking an experienced Technical Supervisor to manage draught and coffee operations. You will oversee technicians, ensure compliance with quality standards, and conduct audits. The ideal candidate has 4-5 years of experience in a similar role and proficiency in operations management. A degree in a relevant technical field and a valid driver's license are required. The position offers opportunities for staff training and development.

Qualifications

• 4 to 5 years proven experience in a similar role.
• Proven experience in operations management, particularly in technical services.
• Proficiency in using relevant software and applications for scheduling and reporting.

Responsibilities

• Oversee and manage the draught and coffee operations.
• Develop and implement schedules for technicians.
• Ensure compliance with SAB and BC standards for sanitation.

Skills

Operations management

Budget management

Technical project planning

Scheduling software proficiency

Education

Degree or diploma in a relevant technical field

Grade 12

Job description

Job Description

Our client is seeking an experienced Technical Supervisor to join the Durban team,

Oversee and manage the draught and coffee operations.

Develop and implement schedules for technicians.

Ensure that all technical work is completed within the Service Level Agreement (SLA) and to approved standards.

Ensure quality standards are maintained in line with company policies.

Investigate and resolve car stock discrepancies.

Conduct regular audits of car stock and tools.

Roll out and ensure compliance with processes and procedures.

Update customers on the status of their callouts and any flagged issues.

Conduct quality surveys in trade and deal directly with trade brewers.

Hire, supervise, and evaluate technical staff.

Provide continuous training and development for staff.

Create and maintain standby schedules for all areas.

Conduct performance and development reviews.

Ensure compliance with SAB and BC, standards for all sanitation, upgrades, installations, and event setups.

Conduct trade quality audits and implement corrective actions.

Plan and execute technical projects, ensuring they are completed on time, within scope, and within budget.

Requirements

Grade 12

Degree or diploma in a relevant technical field or equivalent experience.

4 to 5 years proven experience in a similar role.

Proven experience in operations management, particularly in technical services.

Ability to manage budgets and develop strategic plans.

Proficiency in using relevant software and applications for scheduling and reporting.

Knowledge of quality standards and compliance requirements.

Valid drivers license

Requirements

Grade 12 Degree or diploma in a relevant technical field or equivalent experience. 4 to 5 years proven experience in a similar role. Proven experience in operations management, particularly in technical services. Ability to manage budgets and develop strategic plans. Proficiency in using relevant software and applications for scheduling and reporting. Knowledge of quality standards and compliance requirements. Valid drivers license