Technical Service Representative (Fireproofing Exp)

Top Vitae Recruitment; Midrand; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency seeks a Technical Service Representative to provide technical support for roofing. Responsibilities include supporting sales teams, ensuring compliance through inspections, and maintaining project records. Ideal candidates should have a strong technical background, good communication skills, and be willing to travel throughout Sub-Saharan Africa. Attention to compliance and safety protocols is essential.

Qualifications

• Good understanding of fireproofing, construction industry, and heavy-duty coatings.
• Technical background with quality control experience.
• Willing and able to travel throughout Sub-Saharan Africa when required.

Responsibilities

• Support sales representatives and their clients.
• Ensure specification compliance through on-site inspections.
• Provide technical assistance, training, and demonstrations to clients.
• Maintain accurate project records.
• Adhere to company policies and procedures.

Skills

Technical support

Good communication skills

Self-confident and persistent

Computer literate

Job description

The Technical Service Representative position involves providing technical support for roofing to the sales team both on-site and in the office.

Typical Competencies Required :

• Good understanding of fireproofing, construction industry, and heavy-duty coatings.
• Self-confident and persistent.
• Technical background with quality control experience.
• Good communication skills.
• Computer literate.
• Basic report writing skills.
• Willing and able to travel throughout Sub-Saharan Africa when required.
• Must have a valid passport.

Performance Areas

Technical Support to Sales

• Support sales representatives and their clients.
• Ensure specification compliance through on-site inspections and sample panels.
• Provide technical assistance, training, and demonstrations to clients.
• Provide samples and assist with product development and evaluation.
• Conduct investigative work and follow up on customer complaints.

Administration

• Maintain accurate project records.
• Submit timely and accurate call reports and technical reports.
• Keep detailed reference reports on major projects.

Compliance and Safety

• Adhere to company policies and procedures.
• Wear PPE and follow safety protocols on site.
• Properly use and store company assets and equipment.

Please consider your application unsuccessful if you do not receive a response within two weeks of applying.