Technical Service Manager – Sandton

Smart Placements; Johannesburg; On-site; ZAR 300,000 - 700,000; Full time

Job summary

An established industry player is seeking a dynamic individual to manage and enhance customer relationships while driving business growth. This role involves providing technical support during trials, conducting market research, and ensuring accurate reporting of market information. With a focus on cultivating strong partnerships, the ideal candidate will possess excellent communication and interpersonal skills, alongside a solid background in sales and marketing. Join a forward-thinking team where your expertise will contribute significantly to the company's success and customer satisfaction.

Qualifications

• Minimum of 7 years in Sales Position or Technical Services Management.
• Formal training in food science or chemical field is preferred.

Responsibilities

• Build and maintain relationships with customers and suppliers.
• Provide technical support during lab-scale tests and production trials.

Skills

Sales Skills

Market Research

Communication Skills

Planning and Organization

Interpersonal Skills

Education

Grade 12 / Matric

Formal training in food science or chemical field

Sales & Marketing related skills

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Build and maintain sound relationships with customers, suppliers, vendors, and business partners.

Grow current business with existing customers.

Obtain and develop new prospective customers.

Provide technical support to prospective customers during lab-scale tests and production trials.

Accurate reporting and compilation of market information.

Liaise with suppliers and provide regular status updates and feedback on current sales projects.

Knowledge

Grade 12 / Matric.

Formal training in food science, technology and / or chemical field.

Any formal sales & marketing related skills.

Financial and business acumen / value-add thinking.

Experience

Competent in selling and marketing of tangible products (Preferable).

Skilled in market research, new customer canvassing and service of existing customers.

Minimum of 7 years working experience in Sales Position / Technical Services Management / Business Development Management.

Technical Skills

Specialized in technical sales of technical products for food, chemical or animal feed.

Computer literate and familiar with standard MS Office applications (MS Word, Excel, Outlook, PowerPoint).

Excellent communication skills (written and oral).

Strong planning and organization skills.

Attention to detail and high level of accuracy.

Well trained in all areas of sales and marketing.

Good interpersonal and social skills and adept at cultivating good business relationships with customers.