Technical Service Engineer

ABB; Johannesburg; Hybrid; ZAR 400 000 - 600 000; Full time

Job summary

A leading technology company is seeking a Technical Service Engineer in Johannesburg, South Africa, to provide technical support, solve problems, and communicate effectively with customers and sales teams. The ideal candidate will have a degree in Electrical Engineering and 3-5 years of experience in service execution. A valid driver's license for South Africa is required. This role offers a hybrid work model.

Qualifications

• 3 - 5 years of experience in service execution.
• Ability to interpret and explain complex electrical concepts.
• Valid driver's license for South Africa.

Responsibilities

• Provide technical support via remote or on-site service.
• Identify new service/sales opportunities for growth.
• Consult on Service solutions to management and customers.

Skills

Electrical Engineering expertise

Problem-solving

Communication skills

Education

Degree in Electrical Engineering

Job description

Overview

Job title: Technical Service Engineer

Job Location: Gauteng, Johannesburg Deadline: September 26, 2025

Your Role and Responsibilities

• In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers.
• Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.
• The work model for the role is: Hybrid / Remote
• This role is contributing to the High Power Rectifiers within the Process Automation, Process Industries Division in Southern Africa based in South Africa. Main stakeholders are Mining refineries - Electrowinning, Pulp & Paper - Chemical plants, Metals - Electric Arc Furnaces, Aluminum Potlines, and Hydrogen plants.

You will be mainly accountable for :

• Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.
• Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
• Providing technical consulting on Service solutions to management and customers.
• Identifying new service / sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.
• Working with the customer to shape and deliver service solutions while seeking customer feedback to drive and deliver service improvements.

Our Team Dynamics

• You will join a talented and driven team, where you will be able to thrive and grow.

Qualifications for the role

• You are highly skilled in Electrical Engineering with a focus on High Power rectifiers, Power Electronics and control.
• Ability to demonstrate your experience in related industries and process knowledge of High-Power rectifiers and have 3 - 5 years of experience in service execution.
• Working as a service engineer within a multi-disciple engineering team with knowledge in Aluminum Potlines, Electric Arc Furnaces, DC drives, and specialized transformers, will be an advantage.
• Possess an enhanced knowledge of electrical applications and systems in Power conversion.
• You must be able to clearly interpret, document, and explain complex electrical concepts, drawings, and specifications to both technical and non-technical audiences.
• Degree in Electrical Engineering with experience in service environments where you need to collaborate closely with engineers, clients, service and project teams, to ensure accurate information flow, project execution, and compliance with standards.
• You are at ease communicating in English with the ability to convey electrical knowledge effectively is essential.
• You must be in possession of a valid in driver’s license for South-Africa.
• Engineering / Technical jobs