Technical Sales Support Specialist

Comtest Pty Ltd; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is looking for a dedicated Technical Sales Support Specialist to join their team in Johannesburg. This role is essential for ensuring customer satisfaction through expert technical assistance and support during the sales process. You will engage directly with clients, understanding their technical needs and providing tailored solutions. With a focus on service excellence, you will play a crucial role in product demonstrations and post-sales support, contributing to the company's commitment to quality and reliability. If you are passionate about technology and customer service, this opportunity is perfect for you.

Qualifications

• 3-5 years of relevant experience in technical sales support.
• Ability to understand and explain technical concepts.

Responsibilities

• Provide technical support to the sales team and coordinate sales operations.
• Assist with product demonstrations and deliver excellent customer service.

Skills

Technical Sales Support

Technical Support

Sales Operations

Communication Skills

Problem-Solving

Attention to Detail

Multitasking

Education

B-Tech or similar qualification

Job description

Job Title: Technical Sales Support Specialist

Comtest (Pty) Ltd is a leading provider of test and measurement, communications, process control equipment, and solutions in southern Africa. We are committed to delivering service excellence, ensuring the smooth implementation of systems, and providing high levels of maintenance and support.

We are seeking a full-time, on-site Technical Sales Support Specialist to attend to our customers in Johannesburg and the Free State. The role involves providing technical support to the sales team, coordinating sales operations, and delivering excellent customer service.

Responsibilities include:

• Understanding clients' technical requirements and offering suitable solutions
• Assisting with product demonstrations, pre-sales activities, and post-sales support

Qualifications:

• B-Tech or similar qualification
• Skills in Technical Sales Support, Technical Support, and Sales Operations
• Excellent communication and customer service skills
• Ability to understand and explain technical concepts
• Experience in the test and measurement, communications, or process control industry
• Strong problem-solving and troubleshooting abilities
• Attention to detail and multitasking skills
• 3-5 years of relevant experience

Additional information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industries: Appliances, Electrical, and Electronics Manufacturing