Technical Sales Support - Screening Media

Metso Corporation; Germiston; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

A global leader in sustainable technologies is looking for a Technical Sales Support Engineer based in Germiston, South Africa. You will provide product support and collaborate with the sales team to develop strategies. The ideal candidate must have over 5 years of experience in the industry, strong communication skills, and a Matric qualification. This role offers flexibility with hybrid work options and a commitment to sustainable development.

Benefits

Global incentive programs

Hybrid working options

Continuous development opportunities

Qualifications

• Minimum 5+ years’ experience in related products and screening.
• Up-to-date technical product knowledge.
• Strong process and application expertise.

Responsibilities

• Draft technical proposals and provide engineering support.
• Conduct market analysis on competitors and pricing trends.
• Travel extensively for customer presentations and visits.

Skills

Customer relations

Mechanical aptitude

Teamwork

Problem solving

Communication skills

Education

Matric (Grade 12)

Tools

MS Office

Job description

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Technical Sales Support - Screening Media

Primary Location:

Germiston, ZA

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 07/31/2025

JOB TITLE: TECHNICAL SALES SUPPORT ENGINEER – SCREEN MEDIA SOLUTIONS, MA AFRICA, BASED IN CENTURION, GAUTENG

We are seeking a Technical Sales Support Engineer – Screen Media Solutions – MA Africa. The successful candidate will provide expert product and application support within Metso and to end users. Key activities include supporting the Screen Media portfolio, technical/field support, application and process support, warranty and pricing support.

The Technical Sales Support Engineer will collaborate with the MA sales team to develop joint product sales strategies and action plans for the specific market area.

This role involves liaising with supply operations, Global PL functions, and the MA sales team to ensure high service standards. The engineer will also conduct internal and external product training programs.

The Technical Sales Support Engineer acts as an extension of the global PL Product Support role and will manage on-site installation supervision, process, and performance inspections.

You will report directly to the Head of Screening - TSS.

This position is mainly based in Centurion, Gauteng.

TEAM YOU’LL BELONG TO

You will join our Technical Sales Support team, working closely with clients, managers, internal staff, suppliers, and customer relationships.

WHAT YOU WILL DO

1. Draft technical proposals and provide engineering support
2. Support applications and processes
3. Handle warranty issues and problem solving
4. Support installation and inspections on-site
5. Conduct market analysis on competitors and pricing trends
6. Support pricing strategies and complex quotations
7. Assist in product selection and configuration for complex applications
8. Update and train internal teams on product knowledge
9. Provide external training to end customers
10. Implement global product strategies regionally
11. Assist in developing sales plans and strategies
12. Identify new business opportunities
13. Maintain a high level of customer support and company image
14. Travel extensively for customer presentations and visits
15. Perform other duties as assigned

WHO YOU ARE

• Matric (Grade 12)
• Minimum 5+ years’ experience in related products and screening
• Up-to-date technical product knowledge
• Strong process and application expertise
• Experience with complex matrix relationships
• Support role experience and understanding of core customer processes

ESSENTIAL SKILLS AND REQUIREMENTS

• Support management, customer relations, teamwork, mechanical aptitude, creativity, and innovation
• High service orientation and urgency
• Relationship building, action bias, detail orientation
• Proficiency in MS Office
• Ability to work independently under stress and meet deadlines
• Multitasking and organizational skills in a fast-paced environment
• Strong communication and interpersonal skills
• Physical ability to perform job duties, including lifting up to 30 pounds and traveling

WHAT'S IN IT FOR YOU

• Purpose: Contribute to sustainable resource use and industry transformation
• Rewards: Global incentive programs
• Flexibility: Hybrid working options
• Culture: Inclusive, courageous, and caring environment
• Learning: Continuous development and global opportunities
• Support: Global peer network

Interested? Visit our website www.metso.com, click on careers, and apply.

Metso is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, veteran status, or disability.

Metso specializes in sustainable technologies and solutions for the aggregates, minerals processing, and metals industries globally, aiming to improve energy and water efficiency, productivity, and environmental safety. Headquartered in Espoo, Finland, with nearly 17,000 employees worldwide, and listed on Nasdaq Helsinki.