Technical Sales Manager

MANN+HUMMEL; Boksburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading company in filtration technology seeks a Regional Technical Manager to enhance customer support and develop strategic initiatives within the Mining and Construction sectors. This role involves delivering technical training, managing relationships, and supporting sales efforts while ensuring high customer satisfaction. The ideal candidate has a strong engineering background and over ten years of experience in a related field.

Benefits

Dynamic environment with development opportunities

Involvement in exciting projects

Qualifications

• Minimum 10 years of experience in a technical service environment related to filtration.
• Strong knowledge of the Mining & OHI segment.
• Experience working in cross-functional matrix organizations.

Responsibilities

• Support the sales department in servicing and maintaining existing customers.
• Present products from both a technical and sales perspective.
• Conduct seminars, exhibitions, product trainings, and workshops.

Skills

Customer-focused

Problem-solving

Interpersonal skills

Education

University degree in engineering or related field

Tools

Microsoft Office

CRM systems

SAP systems

Job description

The Regional Technical Manager will support the Mann Hummel South Africa Team by driving initiatives in the region to successfully execute the strategy. The role involves delivering technical training and services to distributors and strategic end users, assisting with cross referencing, and conducting audits and surveys for strategic customers, primarily in the mining and construction segments.

Main Tasks

• Support the sales department in servicing and maintaining existing customers and addressing technical needs.
• Present products from both a technical and sales perspective.
• Provide technical support to the sales team and customers, including on-site visits, start-ups, supervising pilot projects, and trials.
• Assist with basic design of our elements for sales teams and customers.
• Research project-specific details during the project award phase.
• Maintain positive long-term relationships with customers, distributors, dealers, and end users through visits and providing consultation and technical services on M+H filtration brands.
• Prepare regular reports on activities.
• Manage daily operational activities for customers.
• Conduct seminars, exhibitions, product trainings, and workshops for distributors, dealers, OEMs, consultants, and end users.
• Collaborate with sales, product managers, and technical teams on new pilots, product development tailored to regional requirements, and providing design support.
• Travel to support sales managers and attend client meetings as needed across sectors and regions.
• Take sales responsibility for a designated customer base.

Your Profile

• University degree in engineering or related field.
• Minimum 10 years of experience in a technical service environment related to filtration and/or engines.
• Understanding of customer needs, both explicit and implicit.
• Strong knowledge of the Mining & OHI segment.
• Experience in maintaining engine fleets and implementing cost reduction initiatives focusing on TCO.
• Thorough knowledge of relevant products, services, and capabilities.
• Innovative, customer-focused, and proactive mindset.
• Problem-solving skills.
• Excellent interpersonal and relationship-building skills.
• Experience working in cross-functional matrix organizations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), CRM, and SAP systems.

We Offer

If you are full of ideas, eager to take responsibility, and want to achieve meaningful results, our company offers a dynamic environment that values initiative, provides development opportunities, and involves exciting projects. Join us to be part of a vibrant and innovative team.