Minimum requirements for the role :
- A mechanical / chemical engineering qualification is required for this role.
- Must have strong sales engineering and sales skills.
- Must have excellent technical support skills.
- Must have strong communication and customer service skills.
- Previous experience working in the pump industry is a plus.
- Previous technical sales experience within the pumps industry and an understanding of the water / wastewater treatment industry is essential for this role.
- Proven experience in specifying and selling wastewater treatment technologies / pumps.
- Strong technical acumen with the ability to understand and explain complex engineering concepts.
- Excellent communication, negotiation, and customer relationship management skills.
- Experience working with municipalities, industrial plants, or engineering consultants.
- Knowledge of applicable environmental regulations and compliance standards.
- Familiarity with AutoCAD, Process Flow Diagrams (PFDS), and other technical drawing software.
- CRM and ERP System experience (e.g., Salesforce, SAP).
The successful candidate will be responsible for :
- Managing key accounts, providing technical support on equipment supplied, installed, and commissioned, ensuring excellent customer service.
- Identifying and targeting new business opportunities within the wastewater treatment sector.
- Developing strong technical knowledge of products, systems, and solutions related to water and wastewater treatment.
- Conducting site assessments and evaluating water treatment requirements based on customer needs and industry regulations.
- Preparing and delivering technical presentations to explain products or services to customers and prospects.
- Liaising with design, engineering, and operations teams to create customized wastewater treatment solutions.
- Drafting detailed proposals, tenders, quotations, and technical documentation for customer review and approval.
- Following up on sales leads and opportunities to convert prospects into long-term clients.
- Managing and growing existing client accounts by ensuring customer satisfaction and addressing technical concerns.
- Attending industry events, trade shows, and technical conferences to stay informed on market trends and competitor activity.
- Collaborating with marketing to develop campaigns and materials tailored to the wastewater treatment market.
- Supporting project execution teams during installation, commissioning, and after-sales phases.
- Training clients and end-users on proper use and maintenance of wastewater treatment systems.
- Monitoring regulatory updates and environmental standards relevant to wastewater treatment and advising clients accordingly.
- Maintaining up-to-date knowledge of technological advancements in water and wastewater treatment.
- Providing regular reports on sales activities, customer feedback, and market developments to management.
- Contributing to the achievement of sales targets, profitability goals, and strategic growth plans.
Salary package, including benefits, is highly negotiable depending on experience gained.