Technical Sales Consultant - Engineering | Pinetown

Salesworx Recruitment (Pty) Ltd; Pinetown; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency in South Africa is seeking an experienced Sales Representative to sell and promote their graphics industry products. Responsibilities include presenting products to clients, achieving sales targets, and ensuring excellent customer service. The ideal candidate should have strong communication skills, time management capabilities, and experience in customer engagement. A competitive salary and allowances are offered.

Benefits

Basic salary: R12,000

Medical Allowance: R1,000

Car allowance: R4,200

Incentive after 3-month probation

Qualifications

• Proven experience in sales, preferably in the graphics industry.
• Strong organizational skills and effective time management.
• Self-driven and able to work well under pressure.

Responsibilities

• Present and sell products to clients.
• Achieve sales targets set by the company.
• Provide excellent customer service and resolve client concerns.

Skills

Excellent communication skills

Goal-oriented approach

Time management

Interpersonal skills

Commercially aware

Tools

Power BI CRM

Job description

Salesworx is proud to work in collaboration with our client who represents a variety of manufacturers who specialize in print consumables for the graphics industry. Product are suitable for a wide range of industries, including gravure, flexography, lithography, corrugated, label, silkscreen printing, textile, non-woven, extrusion, paper mills and plastic operations. We are on the hunt for an experienced Sales Representative with relevant industry experience.



Responsibilities
Sales

• Present and sell company products to current and new potential clients.
  
• Identify and contact new clients to expand the client base.
  
• Achieve budget and sales targets set by the company.
  
• Provide excellent customer service by promptly resolving client concerns.
  
• Increase market share and wallet share through proactive engagement with clients.
  
• Prepare quotations for existing and new products when required.
  
• Present new products to clients, keeping them up to date on the latest offerings.
  
• Attend weekly sales meetings to provide updates and align with the sales team.
  
• Feedback on the opposition's activity.
  
• A Minimum of 5 customers per day are to be called upon – “qualified calls” and not deliveries only.
  
  

Stock

• Check internal inventory to ensure products ordered are in stock.
  
• Collaborate with the admin team on stock pricing for quotes.
  
• If products are not available in the branch, check other branches for stock.
  
• Follow up with the internal buying department to ensure timely delivery of products.
  
• Participate in the monthly stock take in the branch.
  
• Monitor customer stock levels, ordering frequency, and product types using Power BI CRM.
  
  

Admin

• Capture orders via telephone or email and update the sales sheet.
  
• Respond to customer queries and resolve any issues.
  
• Prepare, issue, and follow up on quotes.
  
• Prepare invoices with Adim and ensure the process for placing orders is followed, from storeroom to dispatch and logistics.
  
• Communicate with the finance team to ensure all client accounts are up-to-date and follow up with clients.
  
• Update clients on any price increases or other relevant information.
  
• Prepare a weekly/monthly report and submit it to the manager every Friday.
  
  
  
  
  

Requirements

Core Competencies

• Professional conduct and excellent communication skills.
  
• Goal-oriented approach and attention to detail.
  
• Ability to manage time efficiently and work well under pressure.
  
• Strong interpersonal skills to build and nurture relationships with stakeholders.
  
• Self-driven and able to perform as part of a team.
  
• Commercially aware and up to date on industry trends.
  
  

Personal Characteristics

• Effective time management and strong organizational skills.
  
• Excellent people skills and the ability to work well in a team environment.
  
• Enthusiasm and a positive attitude towards work.
  
• Adherence to procedures and processes.
  
  

Key Performance Areas

• Meet monthly budget and sales forecast as agreed in the Performance Incentive Program (e.g.PIP2023).
  
• Increase product lines within the customer base and increase wallet share.
  
• Expand the client base through cold calling and other initiatives.
  
• Pursue continuous development through training and personal growth.
  
• Achieve a high enquiry-to-order conversion rate.
  
• Provide daily reporting via the Field app (e.g. Fieldsense).
  
  
  
  

Benefits

• Basic salary: R12,000
  
• Medical Allowance: R1 000
  
• Car allowance: R4 200
  
• Incentive (1 month in arrears after 3-month probation), Provident and Group Life