Technical Sales Consultant

South Cape Recruitment; Durban; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking an experienced External Technical Sales Consultant to enhance their pump sales team in KwaZulu-Natal. This exciting role involves monitoring existing customer relationships, generating new leads, and ensuring customer satisfaction through timely order fulfillment and effective communication. The ideal candidate will possess a strong background in pump sales, excellent negotiation skills, and a customer-oriented mindset. Join a dynamic team that values innovation and customer service, and be part of a company that specializes in diverse sectors such as medical and manufacturing. If you are motivated and driven by sales targets, this opportunity is perfect for you.

Qualifications

• 3-5 years of pump sales experience is essential.
• Sales/marketing qualification is advantageous.

Responsibilities

• Monitor and service existing customers while generating new leads.
• Handle customer inquiries and provide quotes for pumps and parts.

Skills

Pump Sales Experience

Customer Orientation

Negotiation Skills

Communication Skills

Sales Driven

Education

Grade 12/Matric

Sales/Marketing Qualification

Job description

External Technical Sales Consultant – Kwa Zulu Natal

Our client is looking for an experienced internal Pump Salesperson with relevant pump industry experience to join their team. The Company specializes in various sectors including medical, manufacturing, and petrochemical industries, to name a few.

Duties and Responsibilities:

• Monitoring and servicing of all existing customers.
• Selected generation of new customers as per market requirements.
• Answering customer calls with respect to new orders, sales, quotations, spares, and queries.
• Understanding of customer requirements and selection of pumps/pump sets as per customer requirements.
• Generation and forwarding of quotes to customers.
• Following up on customer quotations.
• Ensuring that relevant spares, parts, pumps, and related ancillaries are procured and ordered as per required customer orders.
• Following up on the progress of customer orders.
• Follow up with suppliers with respect to parts for customer orders.
• Maintain and ensure sufficient stock levels for all pump build requirements.
• Expediting of orders and invoicing of customers.
• Ongoing liaison with various company departments as may be needed with respect to product, builds, assembly, complaints.
• Other relevant duties as may be required for the completion of tender quotations as well as customer interaction.
• Responding to customer complaints where necessary, and escalating to the relevant department as may be required.

Desired Experience and Skills:

• Grade 12/matric – combined with sales/marketing qualification – advantageous.
• Must have 3 to 5 years pump sales experience – non-negotiable.
• Knowledge within vacuum pumps would be hugely advantageous.
• Previous experience in pump sales and ancillary procurement experience is a must.
• Must be customer/sales oriented.
• Must be prepared to work long hours with travelling.
• Must have excellent negotiation skills.
• Individual must be dynamic, motivated, and sales driven.
• Ability to work to targets and budgets.
• Good communication skills – both verbal and written with all levels of staff and customers.