Technical Sales: Concrete Admixture

MAPEI South Africa; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic technical sales professional to drive product offerings and sales targets. In this role, you will leverage your expertise to build strong relationships with contractors and end-users, ensuring alignment with customer needs. Your ability to analyze market trends and provide technical advice on product advantages will be crucial in maximizing profitability. Join a forward-thinking company that values innovation and offers a collaborative environment where your contributions will directly impact success. If you're passionate about sales and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 5+ years of sales experience in the construction or related industry.
• Strong technical knowledge of Mapei product range and competitor offerings.

Responsibilities

• Deliver sales revenue based on regional and personal sales targets.
• Build and maintain customer relationships to maximize market advantage.
• Train customers on existing and new products, ensuring effective communication.

Skills

Sales Management

Customer Relationship Management

Market Analysis

Technical Expertise in Construction Products

Education

Diploma in Chemical/Civil Engineering

NQF 5 equivalent Tertiary Qualification

Tools

CRM Software

Job description

Purpose of the position: The technical sales role aims to develop, grow and maximise product offering, system performance, sales targets and profitability in line with company objectives and strategies.

Duties and Responsibilities:

• Deliver sales revenue based on regional sales target and personal sales target according to the departments requirements
• Accountable for own, creation of new, and maintenance of existing area customer relationships.
• To maximise market advantage through a strong focus on contractor markets, whilst ensuring alignment with end user requirements and overall customer relationship management.
• Accountable for maintenance of personal trade spend within the assigned sales region.
• To work across the internal and external supply chains, engaging with customers to promote and demonstrate of the functionality system and its values.
• Offer technical expertise and advice to the market, on the advantages of the Mapei product range.
• Ensuring the effective communication of value propositions in relation to the total company offering, both internally and externally.
• Responsible to train customer bases on existing products, new products and value add propositions (e.g. – Green Building, CPD).
• Build sustainable relationships to maximise market advantage ensuring the Key Performance Indicator is met regarding Mapei projects.
• Provide a monthly forecast to the relevant person the assigned for the customer area assigned.
• Ensure follow through and finalization from query to order.
• Responsible for achievement of debt management within the defined area of responsibility.
• Articulate Mapei’s offer, product expertise or advice, highlighting the advantages of Mapei product range, over and above other competitor offerings.
• Proactively identify new opportunities for enhanced product offerings, by uncovering and understanding these through the application of trained techniques, supply chain knowledge, commercial awareness and in-depth knowledge of market and customer requirements.
• Analyse, assess and correct a customer product mix to show value add to the customer and Mapei, whilst aligning with overall company strategy.
• Adherence to company reporting procedure/commercial admin systems, offering appropriate feedback and information when required or requested.
• Adherence to strict ethical codes of conduct and maintenance of confidentiality at all times.
• Manage product performance issues in line with company guidelines
• Update of CRM including and not limited to:
• Visit reports
• Customer information
• Market Intelligence
• Project Tracking
• Meet required monthly, quarterly and annual sales targets as set and agreed upon.
• Train relevant customer and any further individual according to the agreed annual target.
• Attend internal and external meeting, as and when required
• Assist in the development of mix designs and mix tests within the laboratory as and when required to do so
• Assist in the stress tests of all the products within the product line

Competencies:

• Diploma in Chemical/Civil Engineering or relevant NQF 5 equivalent Tertiary Qualification.
• Experience in Sales within the relevant industry with at least 5 years.