Technical / Quality Supervisor (Beverage Industry)

Findojobs South Africa; KwaZulu-Natal; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A technical services firm in KwaZulu-Natal is seeking an experienced Technical / Quality Supervisor to manage operations and ensure compliance with quality standards. The ideal candidate has a degree in a relevant technical field and 4-5 years of experience in a similar role, with strong capabilities in budget management and staff training. This role involves overseeing daily operations, conducting audits, and implementing corrective actions for quality assurance.

Qualifications

• Grade 12 qualification required.
• 4 to 5 years proven experience in a similar role.
• Proficiency in using relevant software and applications.

Responsibilities

• Oversee and manage draught and coffee operations.
• Ensure quality standards are maintained in line with company policies.
• Conduct regular audits of car stock and tools.
• Update customers on the status of callouts and flagged issues.
• Plan and execute technical projects.

Skills

Operations management

Budget management

Technical project execution

Quality compliance

Staff training and development

Education

Degree or diploma in a relevant technical field

Tools

Scheduling software

Reporting applications

Job description

Our client is seeking an experienced Technical / Quality Supervisor to join the Durban team,

Oversee and manage the draught and coffee operations.

Develop and implement schedules for technicians.

Ensure that all technical work is completed within the Service Level Agreement (SLA) and to approved standards.

Ensure quality standards are maintained in line with company policies.

Investigate and resolve car stock discrepancies.

Conduct regular audits of car stock and tools.

Roll out and ensure compliance with processes and procedures.

Update customers on the status of their callouts and any flagged issues.

Conduct quality surveys in trade and deal directly with trade brewers.

Hire, supervise, and evaluate technical staff.

Provide continuous training and development for staff.

Create and maintain standby schedules for all areas.

Conduct performance and development reviews.

Ensure compliance with SAB and BC, standards for all sanitation, upgrades, installations, and event setups.

Conduct trade quality audits and implement corrective actions.

Plan and execute technical projects, ensuring they are completed on time, within scope, and within budget.

Requirements

Grade 12

Degree or diploma in a relevant technical field or equivalent experience.

4 to 5 years proven experience in a similar role.

Proven experience in operations management, particularly in technical services.

Ability to manage budgets and develop strategic plans.

Proficiency in using relevant software and applications for scheduling and reporting.

Knowledge of quality standards and compliance requirements.

Valid drivers license