Technical Product Manager

Accredited Resource Consulting Services (Pty) Ltd; Sandton; Sur place; ZAR 900 000 - 1 300 000; Plein temps

Résumé du poste

Accredited Resource Consulting Services (Pty) Ltd in Sandton seeks a permanent Technical Product Manager to own the technical product function for a lending system used by bank clients.

You will translate business and partner requirements into clear specifications, work with engineers and architects, and shape a cohesive product roadmap. This role emphasizes data analytics and reporting with cross‑functional collaboration.

Qualifications

• 3–5 years of experience in a Product Management role.
• Ability to write clear, unambiguous functional specifications.
• Strong technical systems literacy to understand architecture and feasibility.
• Proven ability to influence delivery without direct authority.
• Experience in data analysis and presenting key insights and reports.
• Experience working across partner or multi-stakeholder delivery environments.
• Prior fintech, lending, or regulated financial products experience is advantageous.

Responsabilités

• Own the technical product function end to end, translating requirements into detailed specs and backlog items.
• Scope development work with engineers, break down requirements, and set acceptance criteria with architects and developers.
• Consolidate priorities across internal units into a coherent product roadmap and support sales/marketing insights.
• Manage end‑to‑end deployment, change control, UAT, and post‑deployment verification with governance alignment.
• Coordinate incident resolution with Tech Support, track defects, and produce incident post-mortems and runbooks.
• Participate in PI planning cycles, deliver technical delivery updates, and present risk items to stakeholders.
• Design and enhance reporting structures across product and system support governance and data decisions.
• Own QA sign-off on development work prior to handover for final acceptance testing.

Connaissances

Product management

Functional specifications

Technical systems literacy

Influence without authority

Data analysis

Cross-stakeholder collaboration

Fintech domain knowledge

Description du poste

Our esteemed client in Sandton is looking for a permanent Technical Product Manager.

The Technical Product Manager will be responsible for the integrity, performance, and continuous improvement of the lending system used by their bank customers.

A thorough understanding of the lending solution and the business it enables, including its commercial model, lending mechanics, and operational context, is essential.

The role also requires a working understanding of data and analytics, as the Technical Product Manager will be expected to help define and deliver key system, product, and credit performance reporting outputs, bringing an analytical, commercially minded approach to the wider product operation.

Education / Required Skills:

• 3–5 years’ experience in a Product Management role.
• Demonstrated ability to write clear, unambiguous functional specifications.
• Strong technical systems literacy, with the ability to understand architecture sufficiently to challenge scope, assess feasibility, and elevate meaningfully.
• Proven ability to influence without authority: securing delivery commitment from development teams and managing partner expectations without direct line control.
• Experience in data analysis, and the generation and presentation of key insights and reports.
• Experience working across partner or multi-stakeholder delivery environments.
• Prior experience in fintech, lending, or regulated financial products is advantageous

What You Will Own:

• The Technical Product Manager owns the technical product function end to end. You are accountable for translating business and partner requirements into clear, detailed internal requirements and/or functional specifications, ensuring every piece of development work receives appropriate and timely attention and is accurately reflected in a current backlog.
• You scope development work directly with engineers, breaking down requirements into deliverable units with clear acceptance criteria, and working closely with system architects on technical enhancements and developers on implementation. You align development team capacity with committed delivery windows, track progress, and proactively identify risks to schedule or scope.
• Working closely with the team, you identify system gaps, usability issues, and enhancement opportunities, translating operational feedback into prioritised development items. You consolidate priorities across internal business units, including credit, operations, and other functional stakeholders, into a coherent product roadmap, and contribute product and commercial insight to sales and marketing strategies aimed at growing disbursement volumes. You also manage ad hoc requests and analysis from customers and/or internal stakeholders.
• You own the end-to-end deployment process, including change control, release scheduling, UAT coordination, and post-deployment verification, aligning deployment cycles with customer readiness at both technical and business levels. You maintain a live deployment register and release calendar aligned with client change governance requirements and act as the go/no-go decision point for every production release.
• You coordinate technical incident resolution with the Tech Support team, taking ownership of solutioning once an incident has been logged and handed over by Product Operations. This includes contributing to defect tracking and bug prioritisation, producing structured incident write-ups and post-mortems covering root cause, business impact, and corrective actions, and developing runbooks for recurring failure patterns.
• You participate directly in PI planning cycles with the customer. You prepare and present technical delivery updates for weekly OPCO and Manco, covering active workstreams, open incidents, the deployment pipeline, and risk items. You also design and enhance comprehensive reporting structures across product and system support governance and data-driven decision-making.
• You own QA sign-off on completed development work before handover to Product Operations for final acceptance testing, defining and maintaining QA checklists and acceptance criteria to ensure delivery remains aligned with specifications.