Technical Planner Assistant

Red Ember Recruitment (PTY) Ltd; Kempton Park; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reputable recruitment agency is looking for a Technical Planner Assistant in Kempton Park. In this role, you will support the technical team by planning and scheduling engineer routes, managing job cards, and handling vehicle administration. You should have a relevant qualification and experience in a client service environment, with 2-3 years in a planning role. This position is key to ensuring optimal engineer performance and maintaining client service standards.

Qualifications

• Experience in planning roles within a service environment (2-3 years).
• Exposure to client service environments.

Responsibilities

• Draft and optimise engineer schedules and routes.
• Close job cards daily and track job progress.
• Prepare and submit client quotes and invoices.

Skills

Planning & Scheduling

Client Service Exposure

Job Management

Education

Relevant Qualification

Matric

Job description

Red Ember Recruitment is currently recruiting on behalf of our client for a Technical Planner Assistant based in Isando, Kempton Park.To provide planning, scheduling, and administrative support to the technical team. This role plays a key part in ensuring that engineers' time and travel are optimised, job cards are closed timeously, and client service standards are upheld.

Key responsibilities :

Planning & Scheduling :

Draft and optimise engineer schedules and routes to maximise time and income.

Drive income-based route planning with a focus on minimising km / call rates.

Job Management :

Close job cards daily and maintain updated job notes.

Weekly checks of engineer packs and job progress tracking.

Vehicle Administration :

Support engineers with vehicle administration including bookings and license renewals.

Conduct weekly inspections and submit reports to the Fleet Administrator.

Quoting & Invoicing :

Prepare and submit client quotes and invoices, including technical travel billing and event-based installations.

Requirements

• Matric
• Relevant Qualification
• Exposure within a client service environment.
• 2-3 years’ in a planning role within a service environment