Technical Equipment Controller

Staff Solutions; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics and equipment management company in Durban is seeking a candidate for inventory management and technical support. The role involves overseeing stock management, conducting quality checks, and providing technical assistance to technicians. Applicants must possess a matrics certificate, a valid driver's license, and a national certificate in electrical engineering. Experience in a manufacturing environment is advantageous.

Qualifications

• Must have strong understanding of equipment assembly, repair, and installation.
• Proficient in using ERP systems; Syspro proficiency is advantageous.
• Ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Oversee management of stock and equipment for installations.
• Conduct quality checks on equipment before dispatch.
• Provide technical support and mentorship to installation technicians.
• Handle equipment returns, assessments, repairs, and recordkeeping.
• Maintain compliance with safety standards and ensure a clean work environment.

Skills

Knowledge of chemical safety protocols in storage and handling

Strong understanding of equipment assembly, repair, and installation

Computer literate with working knowledge of Microsoft Office

Experience with ERP systems

Previous experience in a manufacturing or distribution environment

Education

Grade 12 (Matric)

Valid Driver’s License

National Certificate in Electrical Engineering (NQF Level 3)

Job description

Key Performance Areas

Stock & Inventory Management

• Oversee the management of equipment and component stock used for on-site installations.
• Accurately receive, verify, and process Picking Sheets provided by Sales Representatives or Technicians.
• Match equipment with customer orders and ensure all requirements are fulfilled before dispatch.
• Physically pick and mark off stock, update manual stock control records accordingly.
• Prepare equipment for installation, including wiring pumps and assembling necessary components.
• Conduct quality checks before dispatching equipment to the technician or sales representative.
• Ensure timely and accurate handover of documentation to the Sales Administrator for invoicing.

Receiving & Quality Control

• Receive incoming stock from third‑party suppliers; verify items against supplier invoices.
• Inspect quality and quantity of delivered goods and report discrepancies or defects to the Buyer.
• Store received stock in designated areas, applying First‑In, First‑Out (FIFO) inventory principles.
• Monitor stock levels visually and proactively inform the Buyer when stock is low.
• Maintain and manage a manual order book for reordering purposes.

Technical Support & Collaboration

• Liaise with Sales Representatives to confirm equipment and component requirements.
• Provide technical advice and mentorship to installation technicians as needed.
• Assemble and prepare finished products, such as Handwash Alarms, from received components.
• Support troubleshooting and resolution of technical issues during the installation process.

Equipment Returns & Refurbishment

• Receive returned equipment and assess for potential refurbishment or disposal.
• Keep accurate records of returns, customer details, and reasons for return.
• Perform repairs and refurbishments (including electrical components and pumps).
• Record all repairs and component replacements manually in the Equipment Maintenance Book.
• Share updated repair and refurbishment data with the administration team for ERP system updates.

Health, Safety & Compliance

• Maintain a clean and safe work environment, ensuring good housekeeping practices are followed.
• Conduct quarterly stock takes, or as needed, to ensure accurate inventory levels.
• Safeguard company assets including vehicles and tools; report any faults promptly.
• Adhere to company safety policies and PPE requirements.
• Report any health and safety non‑compliance to the designated Safety Officer.

Personal Attributes & Administration

• Maintain meticulous and up‑to‑date recordkeeping across all operational processes.
• Ensure accurate entries in the Equipment Maintenance Book and submit all required documentation (Picking Sheets, Invoices) in a timely manner.
• Demonstrate excellent written and verbal communication skills in English.
• Maintain compliance with all standard operating procedures, quality controls, and health & safety legislation.
• Operate all equipment and machinery in accordance with provided safety instructions and procedures.

Experience & Qualifications

Minimum Qualifications :

• Grade 12 (Matric)
• Valid Driver’s License
• National Certificate in Electrical Engineering (NQF Level 3)

Required Skills & Knowledge :

• Knowledge of chemical safety protocols in storage and handling
• Strong understanding of equipment assembly, repair, and installation
• Computer literate with working knowledge of Microsoft Office (Excel, Word, Outlook)
• Experience with ERP systems; Syspro proficiency is advantageous
• Previous experience in a manufacturing or distribution environment is highly beneficial