Technical Engineer

The successful incumbent will report to the Technical Manager and the requirements of the position include:

• A+ certification or Diploma in Information Technology
• Minimum of 2-3 years' experience in hardware repairs up to board level, specifically on the following devices:

• Vehicle mount computers: Honeywell VM1
• Industrial thermal transfer label printers: Honeywell PM43, Zebra ZT410
• Optional: Line printers / Dot matrix printers, Card printers

• Proficiency and experience in 2.4 and 5 GHz networks
• Experience with firmware upgrades on handheld computers
• Ability to reprogram new main boards after replacement
• Strong diagnostic skills for identifying faults on scanners and label printers
• Capability to conduct preventative maintenance on mobility equipment at customer locations
• Availability for callouts to diagnose and repair faulty mobility equipment
• Experience in servicing industrial label printers at customer locations
• Competency in staging new mobile devices for customer sites
• Workshop repairs completed within specified SLA timeframes
• Undertake new installations when required
• Knowledge of barcode label printing software – Bartender, Nice Label
• Understanding of application software – Velocity for Android / Terminal Emulator
• Complete all required documentation in an accurate and legible fashion
• Responsible for good housekeeping and safety practices
• A person who can work independently with minimum supervision
• Technical minded

Ideally the successful incumbent should have:

• Matric, grade 12
• Fluency in the English language
• Valid Driver’s License
• Must be a team player
• Self-motivated
• Second language would be advantageous
• Enthusiasm in carrying out his / her duties
• Experience in handling customers in all situations