Technical Consultant Hillcrest

Resource Recruitment; KwaZulu-Natal; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player is seeking an Internal Consultant to support External Fleet Sales Consultants. This role involves customer service and administrative duties, ensuring that Service Level Agreements are consistently met. The ideal candidate will have advanced MS Excel skills and experience in a technical service environment, such as fleet management or IT. You will be responsible for enrolling customers, assisting with cloud and mobile app changes, and maintaining client databases. This opportunity offers a chance to make a significant impact in a dynamic team.

Qualifications

• Matric qualification is essential.
• Experience in a technical service environment is advantageous.

Responsibilities

• Enrolling new customers and units onto the system.
• Maintaining the client database and generating reports.

Skills

Customer Service

Administrative Duties

Advanced MS Excel Skills

Education

Matric qualification

Tools

Cloud Applications

Mobile Apps

Job description

Internal Consultant Position

An Internal Consultant is needed to support the External Fleet Sales Consultants with various customer service and administrative duties, ensuring that Service Level Agreements are met at all times.

Minimum Requirements :

1. Matric qualification
2. No criminal record
3. Ideally reside in the surrounding areas

Duties :

1. Enrolling new customers and units onto the system
2. Assisting clients with any changes on the cloud or mobile app
3. Collating information and generating reports
4. Distributing reports as required
5. Maintaining the client database, contracts, and account information

Previous experience in a similar position within a technical service environment such as fleet management, IT, automotive breakdowns, or vehicle tracking would be an advantage.

Advanced MS Excel Skills are essential (Formulas, graphs, and pivots).