Technical Consultant

Ekco; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A cloud solutions provider in Cape Town is looking for a Technical Presales Consultant to join their technical presales team. The role involves delivering tailored technical solutions, preparing comprehensive documentation, and aligning offerings with customer needs. Ideal candidates should have over seven years of IT Services experience and a strong understanding of cloud technologies. Benefits include generous leave, a company pension scheme, and personal development opportunities.

Benefits

25 days leave plus public holidays

Company pension scheme

Employee Assistance Programme

Unlimited access to Pluralsight learning platform

Qualifications

• Typically over seven years of experience in the IT Services industry.
• Proficient knowledge of key technologies and services.
• Experience in preparing and presenting business proposals to senior executives.

Responsibilities

• Align technology solutions with customer requirements to highlight business value.
• Present solutions to diverse customer backgrounds, demonstrating tangible business improvements.
• Create professional presales documentation using standard templates.
• Conduct training on new products, technologies, and upgrades for internal staff.

Skills

Cloud Architecture

Network Infrastructure

Windows Server

Security solutions

Business proposal preparation

Excellent communication

Problem-solving

Adaptability

Education

Bachelor's degree or Diploma in Computer Science, Engineering, or related field

Tools

Azure

MS Defender

VMware

Veeam

Job description

About Ekco

Founded in 2016, Ekco is one of the fastest-growing cloud solution providers in Europe!

We specialize in enabling companies to progress along the cloud maturity journey, managing transformation, and optimizing their existing technology investments.

In brief, we take businesses to the cloud and back!

Our team comprises over 1000 talented and supportive colleagues across regional offices in the UK, Benelux, South Africa, Malaysia, and Ireland.

The Role

This position joins our technical presales team to deliver technical solutions and designs aligned with Ekco's strategy. It is a technical role within the wider Ekco Consultancy Service team.

The ideal candidate should confidently articulate and demonstrate technology solutions and services from our Ekco technology stack and service catalog.

Key Responsibilities

• Have a hands-on technical background with project delivery experience, ideally at a technical architect level.
• Align technology solutions with customer requirements, highlighting the business value of Ekco.
• Ensure solutions reflect the company's technology strategy.
• Present solutions to diverse customer backgrounds, demonstrating tangible business improvements.
• Create professional presales documentation using standard templates.
• Lead team responses for solutions, such as tenders.
• Maintain high standards of service performance and quality.
• Promote awareness of the presales process and ensure adherence.
• Manage handover of solutions to the Project Delivery Teams.
• Conduct training on new products, technologies, and upgrades for internal staff.
• Proactively present and sell new innovative services and solutions to clients.

Key Requirements

• Proficient knowledge of key technologies and services.
• Strong expertise in Cloud Architecture, Network Infrastructure, Windows Server, and Security solutions.
• Experience in preparing and presenting business proposals to senior executives.
• Ability to perform well under pressure in a fast-paced environment.
• Successful track record of delivering multiple technical projects.
• Excellent communication skills for technical and non-technical audiences.
• Full driving license and willingness to travel as needed.
• Adaptability to changing priorities.
• Problem-solving skills and ability to work independently and in teams.
• Typically over seven years of experience in the IT Services industry.
• Motivated to learn new technologies.
• Strong written and verbal communication skills.
• Bachelor's degree or Diploma in Computer Science, Engineering, or related field (preferred).
• In-depth knowledge of Microsoft cloud platforms (Azure, EM+S, Office 365).
• Knowledge of technical solutions like MS Defender, Windows Server, VMWare, and Veeam.

Competencies

• Strong technical background.
• Leadership and customer service skills.
• Effective communicator with authority on technology solutions.
• Knowledge of Ekco's technology strategy and services.
• Consistent work attitude and accountability.
• Commercial awareness and relationship-building skills.
• Negotiation skills and team-oriented approach.
• Self-motivated, focused, and able to prioritize effectively.
• Ownership and responsibility for tasks.
• Innovative mindset to stay ahead in providing new services.

Benefits / Perks

• 25 days leave plus public holidays.
• One additional day off for birthdays.
• Company pension scheme with 5% employer contribution and flexible salary sacrifice.
• Employee Assistance Programme for mental health and wellbeing.
• Participation in EkcOlympics and other activities.
• Unlimited access to Pluralsight learning platform.
• Opportunities for growth and international exposure.

Why Ekco

• Microsoft’s 2023 Rising Star Security Partner of the Year.
• Top partner status with VMware and Veeam.
• Ranked 4th fastest-growing tech company in Deloitte Fast50 Awards.
• Committed to diversity, equality, inclusion, and belonging.
• Encourages internal mobility and career progression.
• Flexible, family-friendly working environment.