Technical Business Analyst (Reporting)

Kurtosys Systems Inc.; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A software development company in Cape Town is seeking a Product Consultant to analyze and design technical solutions for clients. The role requires strong data analysis abilities, excellent communication skills, and prior experience with database technologies. This position offers flexible work hours and a relaxed dress code, aiming to enhance customer engagement and relationships.

Benefits

Relaxed Dress Code

Open Culture

Flexible Work Hours

Group Risk Cover

Employee Wellbeing Program

20 Days Paid Leave

Ongoing Staff Appreciation Events

Access To Learning Platforms

Working With Experts Across The Globe

Qualifications

• Excellent communication (verbal, written and interpersonal) and presentation skills.
• Self-motivated and highly driven to continuously learn, adapt and improve yourself and your team.
• A strong understanding of data structures.
• Ability to perform requirements analysis and documentation.

Responsibilities

• Establish and develop a working relationship with customers.
• Analyse customer data for validity, accuracy and completeness.
• Gather and document customer’s business and user requirements.
• Design solutions that fit customer business needs.

Skills

Excellent communication skills

Self-motivated and driven

Strong understanding of data structures

Requirements analysis

Ability to push back on irrelevant requirements

Technical solution configuration

Tools

Microsoft Office (Word, Excel, PowerPoint)

Indesign

JIRA

SQL Server

MySQL

Job description

ABOUT US:

Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the Kurtosys team has a deep understanding of working at scale with data, information design, industry regulations and compliance issues.

THE OPPORTUNITY:

We are seeking a well-rounded, Product Consultant (Technical Business Analyst) who will be involved with analysing and specifying new projects, as well as improving and upgrading existing solutions for the customer.

The Product Consultant will draw on a variety of problem solving abilities and technical skills, working closely with the customer as well as the internal development team to elicit requirement, gather & analyse data and design a solution to meet the business need presented by the customer.

RESPONSIBILITIES:

• Establish and develop a healthy, constructive working relationship with our customers.
• Apply yourself actively across multiple projects that are in various phases of delivery, working with a team and customers that span multiple time zones (from the Americas through EMEA).
• Analyse customer data (in various formats such as CSV, XLSX, XML, JSON etc.) for validity, accuracy and completeness; Perform a gap analysis on the data to identify shortcomings or potential risks.
• Gather, critically analyse and document the customer’s business and user requirements through running workshops and meetings with the customer and internal stakeholders. Identify the core business problem to be solved and/or value to be added by Kurtosys using Product Consulting analysis tools, techniques and best practices.
• Applying your knowledge of the Kurtosys platform and products, design a solution that fits the customer’s business & user requirements with a minimum of product change required (config only solutions).
• Attend ceremonies (stand-ups, grooming, retrospectives) to help manage and groom the delivery backlog.
• On certain deliveries, own the documentation space, ensuring it is up-to-date, organized neatly in accordance with standards and contains all relevant information.
• Design document templates using industry standard tools and technologies like Indesign & the Microsoft Office suite.
• Execute configuration solutions to a high output standard based on business requirements gathered and estimated. Meet your commitments for the timing of deliveries.
• Continuously improve and add value to the Consulting team and function through open and honest communication, hosting training sessions on pre-determined topics, staying current with business analysis industry trends and technology and feeding this back into the team.

THE NON-NEGOTIABLES:

• Excellent communication (verbal, written and interpersonal) and presentation skills.
• Self-motivated and highly driven to continuously learn, adapt and improve yourself and your team.
• A strong understanding of data structures.
• Familiarity with tools like as Microsoft Office (Word, Excel, PowerPoint) & Indesign.
• Familiarity with a requirements management system such as JIRA.
• A strong ability to perform requirements analysis and documentation.
• The ability to confidently push back on out-of-scope, unreasonable or irrelevant requirements and communicating / justifying your reasoning.
• An understanding of the software development life cycle and the comparative pros and cons of traditional (“Waterfall”) and Agile techniques.
• A proven capacity to configure technical solutions (data visualization, data structuring, etc.).
• A background in asset management or detailed knowledge of the industry.
• Experience in working with database technologies such as SQL Server or MySQL as well as RESTful APIs (XML/JSON).

BENEFITS:

• Relaxed Dress Code
• Open Culture
• Flexible Work Hours
• Group Risk Cover
• Employee Wellbeing Program
• 20 Days Paid Leave
• Ongoing Staff Appreciation Events
• Access To Learning Platforms
• Working With Experts Across The Globe

FINAL THOUGHTS:

We are an international SaaS based fintech company

We work with up to date technology, promote from within wherever possible, and encourage our team members to use initiative, think out the box and share their ideas.

We aim to transform how our customers - which includes the world's most prestigious financial services firms - drive engagement with their audiences.

Our aim is to give our customers the ability to target, knowledge share and nurture their community of prospects and clients to develop long standing relationships.

Get in touch to learn more.