Technical Business Analyst (Ai)

Fedgroup; Pretoria; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Haibot seeks an experienced Technical AI Business Analyst to join its Intelligent Automation and Agentic AI delivery team. You will bridge business requirements with technical AI/automation solutions, collaborating with stakeholders to deliver measurable business value.

You will work closely with CIO-level stakeholders and developers to translate requirements into practical designs, supporting testing, training and optimisation initiatives across projects.

Qualifications

• BEng or BSc in Industrial Engineering is mandatory.
• 2-3 years' experience as a Business Analyst.
• Demonstrable, hands‑on experience delivering Agentic AI or Intelligent Automation projects.
• Proven ability to translate business requirements into technical specifications for AI/automation solutions.

Responsibilities

• Immerse yourself in the business to understand operations, systems and ways of working.
• Lead discovery workshops to identify opportunities for Intelligent Automation and Agentic AI.
• Translate business requirements into technical specifications for AI/automation solution development.
• Collaborate with developers to ensure requirements are translated into effective technical solutions.
• Bridge business needs with technical delivery across the solution lifecycle.
• Prepare test plans and support user acceptance testing and sign‑offs.

Skills

Agentic AI

Intelligent Automation

RPA

Stakeholder engagement

Technical translation

Process mapping

C-suite collaboration

Education

BEng or BSc in Industrial Engineering

Tools

UiPath

Power Platform

Jira

Confluence

Visio

LangChain

LangGraph

OpenAI

RAG pipelines

Job description

Note: This role is for our partner company Haibot

About the Role

We are looking for an experienced and technically minded Technical AI Business Analyst to join Haibot's Intelligent Automation and Agentic AI delivery team.

This role will suit someone who can bridge the gap between business requirements and technical AI/automation solutions, with hands‑on experience in delivering Intelligent Automation and Agentic AI projects.

The successful candidate will work closely with business teams and senior stakeholders to identify opportunities, understand business processes, define requirements and translate these into practical, technically sound solutions that deliver measurable business value.

Key Responsibilities

• Immerse yourself in the business to develop a strong understanding of its operations, systems and ways of working
• Conduct discovery workshops with business teams to identify opportunities and use cases for Intelligent Automation and Agentic AI
• Assess and document potential use cases and communicate recommendations for prioritisation
• Facilitate deep‑drive workshops to gather detailed business and technical requirements
• Map current‑state business processes, identifying pain points, inefficiencies and opportunities for optimisation
• Develop and document future‑state processes and business solution designs
• Translate business requirements into clear technical specifications suitable for AI and automation solution development
• Present solution designs to business stakeholders and obtain feedback and sign‑off
• Collaborate closely with developers and the wider Haibot team to ensure business requirements are translated into effective technical solutions
• Proactively identify and validate opportunities where Intelligent Automation and Agentic AI can improve business processes
• Engage with CIO‑level and senior stakeholders to understand strategic priorities and technology plans
• Bridge the gap between business needs and technical delivery throughout the solution lifecycle
• Compile test plans and participate in solution testing and validation
• Support solution walkthroughs, user acceptance testing and stakeholder sign‑off
• Develop training materials and conduct user training where required
• Monitor solutions and gather feedback to identify opportunities for further optimisation

Technology and Technical Skills

Experience with some or all of the following technologies and concepts:

• Intelligent Automation and RPA tools, such as UiPath and Microsoft Power Automate
• Agentic AI and LLM concepts and tooling, including LangChain, LangGraph, OpenAI, Claude and RAG pipelines
• Microsoft Power Platform, including Power Apps, Power BI and Dataverse
• SQL and data/process analysis
• Process mapping and documentation tools such as Visio, Jira and Confluence

Qualifications and Experience

• BEng or BSc in Industrial Engineering is mandatory. A closely related engineering qualification may be considered where relevant
• 2-3 years' experience as a Business Analyst
• Demonstrable, hands‑on experience delivering at least one successful Agentic AI or Intelligent Automation project within a business
• Practical experience in RPA, Intelligent Automation and Agentic AI
• Proven ability to translate business requirements into technical specifications suitable for AI and automation solution design, rather than traditional business analysis and process documentation only
• Experience with process mapping and current‑state/future‑state process documentation
• Strong stakeholder engagement experience, with the confidence and ability to work directly and independently with C‑suite and CIO‑level stakeholders
• Experience collaborating with developers and technical teams to translate business requirements into practical technical solutions

Advantageous Experience

• Experience within the motor industry, manufacturing or a large enterprise environment
• Exposure to Microsoft Power Platform or other low‑code development platforms
• Previous consulting or client‑facing experience
• Relevant certifications such as PL‑900, AI‑900 or UiPath certifications

Skills and Competencies

• Strong analytical and problem‑solving skills
• Excellent stakeholder engagement and communication skills
• Confident working independently with senior business and technology stakeholders
• Strong ability to understand complex business processes and identify opportunities for improvement
• Able to translate complex business requirements into practical technical solutions
• Strong process mapping and documentation skills
• Commercially minded with a focus on delivering measurable business outcomes
• Comfortable working in a fast‑paced, innovative and technology‑driven environment
• Strong attention to detail with the ability to manage multiple priorities
• Collaborative approach with the ability to work effectively with developers and technical teams
• Curious and willing to stay up to date with emerging AI and automation technologies