Tech Officer: Core Network Field Ops

Telkom; Noordwes; On-site; ZAR 450,000 - 700,000; Full time

Job summary

Telkom Openserve seeks a Tech Officer to perform acceptance, commissioning, assurance, and preventive maintenance on Core and Access networks. You will handle routine PMT, fault analysis, and activation tasks across wireless and copper/optical technologies.

The role involves site access coordination, documentation, and adherence to safety and process standards. The position requires a practical engineering background and readiness to work in a field operations environment, with potential

Qualifications

• Formal engineering qualification(s) as listed.
• 1+ year of relevant field experience is desired.
• Valid driver’s license may be required depending on assignment.

Responsibilities

• Maintain equipment and systems; perform preventive maintenance and routine checks (PMT).
• Monitor performance and determine maintenance or TBI activities.
• Facilitate site access and execute maintenance tasks.
• Update records and provide reports/recommendations.
• Replace or service resources as needed.
• Install/ activate equipment and recover equipment as required.

Skills

Administration

Analytical

Communicating

Interpersonal

Tower climbing

Configuration

Technical Equipment Handling

Skills transfer

Rectifier Maintenance

Education

National Diploma/ Advanced Diploma/ Certificate in Engineering

National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate in Mathematics or Science

Job description

Structural Information

Job number: 10006631

Job title: Tech Officer: Core Network Field Ops

Job grade: OP1

Group/ BU: Openserve

Division: Openserve

Span of control: 0

Reports to: Management

REM Functional Area: Technical

Core Description

Perform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.

Job Responsibilities

OUTPUT 1

Maintained Equipment/ Systems/ Performed Routines (PMT)

SUB-OUTPUTS

• Monitor equipment/ system performance
• Determine maintenance/ TBI activities
• Facilitate site access
• Execute maintenance/ TBI activities
• Complete relevant administration
• Provide report back/ recommendations
• Replace and/ or service resources
• Provide assistance and support on request
• Create System backups
• Do general Housekeeping
• Compliance to the DOP, OSS systems processes
• Update records

RANGE

• Wireless Technologies
• Access Network Technologies
• Copper
• Optic
• Non-Voice Services/ Equipment/ Sub Rates
• Power Equipment
• Transmission Equipment/ Products
• Switching and Mechanical Testing Equipment
• Broadband
• NMS
• IP
• Access
• Ad Hoc Projects
• Distribution Frames
• CPE Equipment
• Buildings and Sites

OUTPUT 2

Repaired Equipment/ System

SUB-OUTPUTS

• Receive and analyse fault information
• Diagnose fault/ identify requirements and source spares
• Facilitate site access
• Repair fault
• Remove dead jumpers, where required
• Conduct functionality tests, complete admin/ advantex Provide assistance and support on request
• Update records
• Provide report back/ recommendations
• Process and return faulty equipment for repair

RANGE

• Wireless Technologies
• Access Network Technologies
• Copper
• Optic
• Non-Voice Services/ Equipment/ Sub Rates
• Power Equipment
• Transmission Equipment/ Products
• Switching and Mechanical Testing Equipment
• Broadband
• NMS
• IP
• Access
• Ad Hoc Projects
• Distribution Frames CPE Equipment

OUTPUT 3

Installed Equipment/ Systems/ Activated Services

SUB-OUTPUTS

• Receive and analyze request for installation/ activation
• Obtain installation/ activation details and equipment
• Facilitate site access
• Install/ activate equipment/ systems/ services
• Perform functionality tests, complete admin
• Provide assistance and support on request
• Update records/ labelling
• Provide report back/ recommendations/ advise re-planning

RANGE

• Wireless Technologies
• Access Network Technologies
• Copper
• Optic
• Non-Voice Services/ Equipment/ Sub Rates
• Power Equipment
• Transmission Equipment/ Products
• Switching and Mechanical Testing Equipment
• Broadband
• NMS
• IP
• Access
• Ad Hoc Projects
• Distribution Frames CPE Equipment

OUTPUT 4

Recovered Equipment/ Systems/ Services

SUB-OUTPUTS

• Receive and analyse request for recovery
• Facilitate site access
• Recover equipment/ systems
• Remove dead jumpers where required
• Scrap/ return equipment
• Store instruments/ equipment
• Provide assistance and support on request
• Update records, complete admin
• Provide report back/ recommendations

RANGE

• Wireless Technologies
• Access Network Technologies
• Copper
• Optic
• Non-Voice Services/ Equipment/ Sub Rates Power Equipment
• Transmission Equipment/ Products
• Switching and Mechanical Testing Equipment
• Broadband
• NMS
• IP
• Access
• Ad Hoc Projects
• Distribution Frames CPE Equipment

Core Competencies

FUNCTIONAL KNOWLEDGE

Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMS Regulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle Compliance

Functional Skills

Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance

ATTITUDES/ LEADERSHIP COMPETENCIES

Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; Adaptable

Certifications

Education

• NQF 6: National Diploma/ Advanced Diploma/ Certificate in Engineering
• OR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate in Mathematics or Science

Experience

• 6 months/ 1 Year relevant experience
• OR 3 years relevant experience

Additional Information

Outputs (continued):

OUTPUT 5

Commissioned/ Accepted Installations

SUB-OUTPUTS

• Receive specification/ requirement
• Confirm equipment requirement
• Facilitate site access
• Perform Acceptance Test Procedures (ATP)
• Commission equipment
• Perform functional tests
• Provide assistance and support on request
• Complete administration
• Confirm completed commissioning
• Provide report back

RANGE

• Wireless Technologies
• Access Network Technologies
• Copper
• Optic
• Non-Voice Services/ Equipment/ Sub Rates
• Power Equipment
• Transmission Equipment/ Products
• Switching and Mechanical Testing Equipment
• Broadband
• NMS
• IP
• Access
• Ad Hoc Projects
• Distribution Frames CPE Equipment

OUTPUT 6

Performed Compliances

SUB-OUTPUTS

• Submit claim forms, as prescribed
• Re-allocate Opex and Capital work as prescribed
• Follow DOP Station handling procedures
• Conduct DOP audits as per agreed timelines
• Adhere to Advantex/ WFM processes and procedures
• Perform compliances
• Perform site surveys and asset verifications
• Escalate any deviations
• Update records

RANGE

• Overtime and S&T
• DOP Station spares
• Advantex Tools and Test Equipment
• SHE Management
• EUD Devices
• Telkom Policies
• Telkom assets and sites
• TBIs
• Telkom Mobile/Projects

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Ability to work after hours
• Ability to work overtime
• After hours call out (stand by)

Physical Requirements

• Colour Vision
• Work at Heights

Key Stakeholders