Team Manager Operational Finance (Sickpay)

Neptune; Gauteng; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Neptune seeks a Team Manager Operational Finance (Sickpay) to lead end-to-end processes around sickness and permanent incapacity claim payments, refunds, and member account transactions in Sandton, ZA. You will ensure payments are processed accurately and timeously in line with delegations, accounting standards, service levels, and regulatory requirements.

You will provide operational leadership over claim liabilities, settlements, reconciliations, reporting, and stakeholder communications;

Job description

To lead and oversee the end-to-end operational finance processes relating to sickness and permanent incapacity claim payments, refunds and associated member account transactions. The role is accountable for ensuring that payments are processed accurately, timeously and in accordance with approved delegations of authority, accounting standards, service-level commitments, regulatory requirements and internal financial controls.

The incumbent provides operational leadership over claim liabilities, account settlements, unpaid debit order recoveries, payment releases, reconciliations, management reporting and related member and adviser communication. The role is further responsible for safeguarding financial integrity, managing operational and compliance risk, driving process and systems improvement, resolving escalated service matters, and leading a capable and accountable team that consistently delivers quality outcomes to members and internal stakeholders.

Team Manager Operational Finance (Sickpay) • Sandton, ZA