Team Leader - Regional Property Lead.Technology Information

MTN; East London; On-site; ZAR 750,000 - 1,100,000; Full time

Job summary

A leading telecommunications company seeks a Team Leader - Regional Property Lead to ensure effective project management delivery to customers. You will oversee project execution, manage teams, and ensure compliance with standards while providing top-notch service delivery in a competitive and rapidly changing environment.

Benefits

Opportunities for professional development

Supportive team environment

Competitive salary package

Qualifications

• Minimum 3 years experience in the telecommunications industry.
• Sound project management experience will be advantageous.
• Capable of applying operational decision-making.

Responsibilities

• Responsible for project execution planning and management within the region.
• Lead and supervise regional project teams to exceed service targets.
• Provide weekly project progress reports to Project Manager.

Skills

Project Management

Analytical Thinking

Problem Solving

Leadership

Stakeholder Management

Education

Minimum 3 year diploma/degree in engineering/technology

Tools

Transmission Systems

GSM

Network Information Management System

Job description

Job title : Team Leader - Regional Property Lead.Technology Information

Job Location : Eastern Cape, East London Deadline : July 22, 2025 Quick Recommended Links

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Job Description

Mission / Core purpose of the Job :

• To ensure successful service delivery enablement to MTN Customers (consumer / enterprise / digital) through effective project management.

Context : ISO9000, ISO9002

• Highly competitive environment with customer focus as a key differentiating factor
• Rapidly changing and highly regulated environment
• Rapidly changing and developing technology environment
• Customer demand for alternative technologies, improved performance and cost savings
• High risk and pressurised environment due to organisations’ increasing reliance on IT infrastructure
• Compliance to standardisation issues and project management standards and procedures
• Within the legal, regulatory and commercial environment of South Africa e.g. BEE legislation
• Compliance to company policy
• Dynamic nature of national and international trends and practices

Responsibilities

Key Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)

Task Complexity :

Project Execution Planning :

• Responsible for the execution planning in the region including the scheduling of project resources required to meet and exceed project targets
• Responsible for obtaining the project implementation deliverables including order specifications and milestone target dates from Project Manager
• Ensures the allocation of planned work to appointed contractors / suppliers in accordance with contractual obligations
• Ensuring that suppliers / contractors are aware about the capacity and capabilities required to support MTN
• Allocation of accountable project engineers within the region
• Ensuring the communication plan between the implementation team, Project Manager and the commercial teams are clearly defined and understood within the region
• Attend project kick-off meeting to clarify complete corporate customer requirements and deliverables pertaining to transmission and radio access infrastructure.

Project Execution Management :

• Accountable for end-to-end implementation of all approved projects within the region.
• Ensure that leased FTTx and microwave transmission links are supplied to EBU Customers within agreed target dates and quality standards.
• Ensure that required Access infrastructure such as macro, micro and indoor DAS, TX high sites etc… are supplied within agreed target dates and quality standards.
• Ensure that the responsible project engineers and suppliers are diligent in the updating of Network Information Management System.
• Monitor all output related workflow actions and ensure that they are completed in accordance with the project plan dates.
• Monitor all input related workflow actions by contractors and ensure they are completed promptly in accordance with the project plan dates and contracted SLAs.
• Proactively identify quality and schedule delivery risks and generate risk mitigation alternates for the Project Manager.
• Apply active operational decision-making in the best interests of MTN and its Customers

Project Reporting :

• Provide weekly project progress reports to Project Manager.
• Provide implementation feedback to Project Manager on ad-hoc basis.
• Ensure the supply of accurate and good quality reports.

Project Stakeholder Management :

• Collaborate and liaise with the other departments and work streams in order to assist in the facilitation of a seamless integration of all relevant access technologies
• Ensure that suppliers / contractors espouse MTN values at all times
• Attend all meetings involving scope change and communicate impact thereof

Project Close Out :

• Attend project close-out meetings to confirm deliverables pertaining to transmission and radio access infrastructure are in accordance with corporate customer requirements and deliverables.

Special Projects and Support :

• Assist with managing special projects as and when required.
• Assist head office during tender evaluations.
• Assist head office staff in responding to RFPs.
• Assist in the POCs and field trials of new supplier solutions.
• Assist Project Managers and Process analysts in process optimisation initiatives.

Supervisory / Leadership / Managerial Complexity :

• Lead and supervise regional project teams to ensure that product and service targets are exceeded.
• Supervision of project engineers responsible for implementing transmission and radio access infrastructure projects.

Role Complexity :

• Dependant on performance of project engineers, contractors and suppliers.
• Dependant on performance of third party land lord representatives.
• Efficiency of workflow processes and internal support functions.
• Play an integrating role across different functions, systems, processes and areas of work.

Lateral Dimensions :

• Creativities (improvement / innovation inherent)
• Identify additional business opportunities for MTN.
• Investigation of new technologies and approaches
• Formulate and substantiate assumptions in an environment where historical data is not available.
• Improvement on processes throughout the project
• Identify dependencies across the work streams that may negatively impact on each other and take appropriate action to mitigate or eliminate the eventual possible impact
• Rapidly changing technology environment requires flexibility
• Insufficient / lack of technical knowledge of sponsors and project owners
• Reliance on system inter-operability and stability
• Lack of support and buy-in from stakeholders
• Lack of availability of sufficient skilled resource for projects
• Budgetary constraints that impact on the project objective.

Poor stakeholder management.

• Individuals not having line authority over the resources that s / he interacts with.
• Project resources often have line responsibilities as well and only work on a project part time.
• Ineffective induction of project teams into specific project methodologies and processes
• Collaboration : Refers to formal and informal relationships

Responsibility towards :

• Direct reports - Senior Manager - Regional Network Operations (administrative – conduct & behaviour)
• Key customers - EBU – CBU – DBU and associated customers
• Key suppliers - Transmission planning, Transmission Suppliers, Radio planning, BTS and Radio Equipment Suppliers, Project Managers, Leased TX link suppliers. Leased DAS suppliers. Leased Mast suppliers. Equipment vendors – product specifications, quotations, consultancy, equipment. Budgets reports, services regarding procurement.
• Other Relations - all key stakeholders including third party suppliers and operators, sponsors (budgets and mandates), Legal and Regulatory, etc.
• Discretionary Space : The degree to which individuals are allowed to exercise independent thought and judgment.

Independent thought and Judgment :

• Personal leadership and time management.
• Use own discretion where procedures do not apply.
• Ensure that national procedures, standards and specifications are complied with.

Authorities :

• Take any recommended action (as per vendor documentation) in the repair / maintenance of any equipment.
• Request assistance from colleagues or support staff as required.
• Halt any activity in progress in their environment which : -
• Are / may be traffic affecting and have not been recorded in the events log.
• In any way jeopardise the integrity of the network.
• Does not comply with MTN specification.
• Fails to meet safety requirements.
• Approve / reject plans and quotes for all new projects.
• Accept the completed projects from the contractors, after any outstanding observations have been rectified.
• Accept / reject transmission links, BTS and DAS from service providers, vendors and leased transmission link or DAS suppliers

Education :

• Minimum 3 year diploma / degree in engineering / technology

Experience :

• Minimum of 3 Years experience in the telecommunication industry (preferably in the Radio & Transmission Implementation environment).
• Sound project management experience will be advantageous.

Training :

• Transmission systems
• GSM training
• Project Management
• General technological principles
• Analytical Thinker - Manages the alignment and execution of tactical activities
• Problem Solver - Assists in solving business challenges but looks to others for advice and guidance
• Operational Value Creator - Executes on innovative commercial practices and identifies areas for continuous improvement

Heart – Emotionally Intelligent

• Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow
• Supportive People Manager – Is self-aware and supports team capability development through opportunity creation for realising potential
• Relationship Manager - Builds relationships with customers and teams to uphold the MTN brand

Hands – Results Focused

• Results Achiever - Drives team objectives and contributes to sustainability of results
• Operationally Astute - Clarifies priorities, plans, organizes and co-ordinates the work of others

General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.)

• Prepared to work long hours.
• Must be able to climb towers and high structures.
• Overtime duties are essential when doing network effecting cut overs.
• Minimum requirement is a current EB code 8 drivers licence.
• Vehicle as per fleet management discretion / policy.
• Driving in high-risk areas and travelling long distances is mandatory.
• Working at elevated heights and in extreme environmental conditions is a requirement.
• The use of safety climbing equipment while working at elevated heights is compulsory.
• Competent in the use of mechanical & electrical hand tools.

KPA Quality Standards

• Turnaround time of service provision to MTN’s customers.
• Quality Control of service provision to MTN’s customers.
• Stakeholder relationship management.
• Clearly defined communication plan
• Timeous implementation of Implementation projects within region
• Supplying of all links to EBU customer on time and within agreed quality standards
• Timeous delivery of access infrastructure
• Consistent monitoring of workflow actions to prevent delays in projects
• Degree to which risk are mitigated
• Timeous and accurate delivery of reports

Special Projects and support :

Qualifications

Education :

• Minimum 3 year diploma / degree in engineering / technology

Experience :

• Minimum of 3 Years experience in the telecommunication industry (preferably in the Radio & Transmission Implementation environment).
• Sound project management experience will be advantageous.