Team Leader Personnel Service (m/f) in Seasonal Employment

Suvretta House, St. Moritz; Parow; On-site; ZAR 1 323 000 - 1 765 000; Full time

Job summary

A prestigious hotel is seeking a Team Leader for Personnel Service to supervise housekeeping and staff operations starting November 2025. The ideal candidate should have experience in housekeeping and personnel service, along with strong organizational and leadership skills. This role offers modern salary benefits, a loyalty bonus, and support in finding accommodation.

Benefits

Modern salary and social benefits

Above-average pension plan

Loyalty bonus after 10 seasons

Support in finding accommodation

Meals in the employee restaurant

Discounts on spa products

Family & Friends rates

Qualifications

• Several years of professional experience in housekeeping or personnel service.
• Good spoken and written skills in Italian and English; German is an advantage.
• High level of initiative and responsibility.

Responsibilities

• Supervise cleaning of staff rooms and common areas.
• Plan and carry out final cleanings when employees leave.
• Act as the interface between HR, maintenance, and housekeeping.

Skills

Organizational skills

Leadership abilities

Service orientation

Communication in Italian

Communication in English

Resilience

Job description

Overview

Team Leader Personnel Service (m/f/d) starting November 2025 for the 2025/26 winter season and beyond at Suvretta House, St. Moritz. You will be jointly responsible for supervising and managing the entire Personnel Service department. The season periods are from early December to early April and from early July to the end of October.

WE ARE LOOKING FOR YOU

You are seeking a new challenge. You enjoy working in a team, are service-oriented, and have already demonstrated your organizational and leadership skills in other positions within 4/5-star hospitality. Then Suvretta House is the right place for you.

YOU

To strengthen our Personnel Service team, we are looking for a Team Leader for Personnel Service (m/f/d) starting November 2025 for the 2025/26 winter season and beyond.

YOUR AREA OF RESPONSIBILITY

• Visual and quality inspection of the cleaning of all staff rooms and common areas
• Ensuring order, hygiene, and compliance with internal standards
• Planning and carrying out thorough final cleanings when employees leave
• Organizing and documenting move-ins and move-outs (including handover protocols)
• Monitoring and coordinating room changes, taking occupancy into account
• Acting as the interface between HR, maintenance, laundry, housekeeping, and other relevant departments
• Close cooperation with housekeeping and the chief housekeeper
• Coordinating repair orders and technical issues in collaboration with the maintenance department
• Communicating with new employees regarding room assignments and house rules
• Managing internal laundry in cooperation with the laundry department

YOUR PROFILE / QUALIFICATIONS

• Several years of professional experience in housekeeping, personnel service, or a comparable role
• Good spoken and written skills in Italian and English; German is an advantage
• Strong organizational skills and leadership abilities
• High level of initiative, resilience, responsibility, and social competence
• Reliable, a team player, communicative, and discreet
• Confident and neat appearance with excellent manners
• Assertiveness combined with empathy and teamwork skills

WE OFFER

• Interesting and varied work in a 110-year-old traditional establishment
• Modern salary and social benefits
• Above-average pension plan for long-serving employees
• Loyalty bonus after 10 seasons
• Support in finding accommodation
• 13th salary from the start (pro rata)
• Language courses (German)
• Meals in the employee restaurant “Time Out”
• Discounts on treatments at the hair salon as well as on spa products and services
• Discount on purchase or rental of sports equipment at the hotel's own ski shop
• Family & Friends rates
• Accommodation located next to the ski lift to the Corviglia ski area
• Workplace where others come for vacation

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality